K. D. THOMPSON
Omaha,Nebraska
Summary
Dynamic professional offering a unique combination of diverse business and facilities management, budget development/ implementation and organizational skills suitable for nonprofit and corporate organizations. Proficient using Microsoft Office, Paycor, ADP, P2P, SAP and Yardi. Possess acumen to identify business goals, maintain and implement event management, and develop a plan to streamline services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GrOW Navigator
Greater Omaha Chamber
Omaha, NE
03.2022 - Current
- Provides next generation of employer benefits in the workplace as an on-site GrOW Navigators that help people address personal hardships that follow them to work.
- Builds a strong body of knowledge around housing, legal, transportation, food assistance, childcare, health/mental health, career, and financial coaching resources.
- Develops client-centered plans to enable coaching of clients, so they gain the confidence needed to initiate contact with professional resources. (i.e., prepare and dispel myths about mental health and services, suicidal ideation, relapse prevention, support, etc.). Initiates weekly and monthly check-ins with employees for the duration of employment to ensure successful connection and plan maintenance. Educates employers on how barriers affect job performance.
- Assists employees of partner companies with spending plans, budgeting, credit repair, and individual/family financial planning.
- Consistently collect and accurately enters data on service delivery; contributes to developing and administering surveys for program monitoring and evaluation purposes; utilizes data to continually improve services and programming; collects and captures qualitative data and employee stories to provide context and deepen understanding to our employer partners.
- Serves as liaison to employer/employees and share important information about events and opportunities for involvement in the community-at-large. Demonstrates a passion for serving our clients and our community. ·
- Shares failures, successes, and lessons learned - focuses on honest assessment and continual improvement.
Client Advocate
Family Housing Advisory Services
Omaha, Nebraska
06.2021 - 03.2022
- Provides orientation to agency programs and assesses needs of clients
- Conducts educational seminars and workshops and provides individual counseling in accordance with program services
- Maintains and processes case load in adherence to federal, state, local and program policies and procedures
- Works with client to develop case plans which include assessment of current situation, identification of underlying problems, and an outline of steps toward the achievement of client goals
- Provides outreach to agencies, community organizations, schools, public entities where potential clients may be identified and offered services provided by agency
- Enhances public relations within the community to promote program awareness and interest
- Responsible for any billings, reports, delivery of stipend requests, and accounting of services provided in adherence of programs procedures
- Assists with training of other program personnel in methods of record keeping and client intake to enhance overall program delivery and ensure appropriate data is being recorded.
Property Manager
Omaha Housing Authority
Omaha, Nebraska
05.2016 - 05.2021
- Served OHA in a managerial capacity and maintained physical and economic occupancy of approximately 384 multi-family units in Northeast and Southeast Omaha
- Ensured that occupancy targets are met by following up on offers to applicants, marketing the property, including showing available units
- Processed move in and move outs in order to maximize subsidy and to obtain vacant HUD approved status
- Provided overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies
- Participated in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs
- Prepared for and participated in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified
- Assisted with preparing an annual operating budget and revised, as necessary
- Monitored budget performance through monthly review and reporting
- Helped to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures
- Provided leadership and direct supervision to the Assistant Property Manager and Foreman, as well as leadership to all other property management staff.
Director of Operations
Second Baptist Church
Columbus, Ohio
02.2010 - 07.2013
- Provided managerial supervision that successfully offered a comprehensive and multi-faceted department that adhered to the mission of the organization
- Evaluated recommended and handled purchasing of equipment and systems needed for the organization
- Coordinated and managed the 2011, 2013 Church Calendars for 30 faith-based ministries
- Supervised and implemented the 175th Church Anniversary Pictorial Directory
- Maintained food pantry inventory by placing orders with vendors as well as purchasing food and non-food items from local area stores
- Administrated payroll and employee benefits program
- Handled contract and legal compliance (including licenses, registration, etc.)
- Coordinated, implanted, and supported special events & banquet logistics and facilities.
Business Analyst
Time Warner Cable, Inc
Columbus, Ohio
01.2004 - 01.2005
Financial Consultant/Controller
Accountemps
09.2002 - 01.2004
Finance Specialist II
Cornell University
Ithaca, New York
11.2000 - 06.2002
Sr. Budget/Financial Analyst
Marriott Worldwide Reservation Center Omaha
, Nebraska
06.2000 - 08.2000
Capital Coordinator/Financial Analyst
Lucent Technologies, Inc
Omaha, NE
01.1997 - 06.2000
Education
MBA - Management
Bellevue University
Bellevue, NE 12.1998
Master of Arts - Management Emphasis
Bellevue University
Bellevue, NE12.1997
Bachelor of Science - Accounting
Lincoln University
Jefferson City, MO05.1994
Skills
- Staffing Patterns
- Balance Reconciliations
- Best Practices
- GAAP Understanding
- Preparing Budgets
- Critical Thinking
- Monitoring Results
- Compiling Data
- Budget Forecasting
- Department Operations
Certification
- HUD Housing Counselor Certification - July 2021
Timeline
GrOW Navigator
Greater Omaha Chamber
03.2022 - Current
Client Advocate
Family Housing Advisory Services
06.2021 - 03.2022
Property Manager
Omaha Housing Authority
05.2016 - 05.2021
Director of Operations
Second Baptist Church
02.2010 - 07.2013
Business Analyst
Time Warner Cable, Inc
01.2004 - 01.2005
Financial Consultant/Controller
Accountemps
09.2002 - 01.2004
Finance Specialist II
Cornell University
11.2000 - 06.2002
Sr. Budget/Financial Analyst
Marriott Worldwide Reservation Center Omaha
06.2000 - 08.2000
Capital Coordinator/Financial Analyst
Lucent Technologies, Inc
01.1997 - 06.2000
MBA - Management
Bellevue University
Master of Arts - Management Emphasis
Bellevue University
Bachelor of Science - Accounting
Lincoln University