Personable and organized, with strong ability to manage multiple tasks efficiently. Equipped with solid understanding of office software and administrative procedures, coupled with excellent communication and problem-solving skills. Committed to contributing to team success through proactive support and effective coordination.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Life Incorporated
11.2022 - 07.2023
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Maintained accounting records utilizing in-house and client systems.
Input high volume of monthly invoices with consistent accuracy.
Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Oversaw the maintenance of credit card accounts and 36 personal bank accounts.
Administrative Assistant
Logistics Health Incorporated
05.2020 - 10.2021
The Administrative Assistant performs various duties as an administrative member of the Health Center and COVID Testing team
My responsibilities include but are not limited to, performing general office and administrative operations at the health centers and during COVID Popup Testing Events
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Child Support Specialist
Young Williams
08.2019 - 05.2020
Serve as an expert on intergovernmental child support cases and provide appropriate directives and/or guidelines to ensure effective program management
Perform duties related to establishing paternity, child support orders, negotiating agreements for payments and health insurance coverage
Enhanced child support enforcement by conducting thorough case investigations and analysis.
Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
Inventory Specialist
Robert Half
01.2019 - 03.2019
Private contractor in charge of ordering, receiving, and counting all types of products for a DSR
Ensuring inventory records are accurate at all times
Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Performed data entry and completed proper paperwork.
Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Registration Clerk
Washington County Hospital
01.2017 - 01.2018
Registration of all patient types and services
Perform patient registration in a timely, accurate, professional, and courteous manner
Perform patient interviews to obtain correct and current demographic data
Verification of insurance information via an internet service or by phone if necessary
Payment collection for co-pays and deductibles
Managed routine inquiries and direct patients/families to the appropriate area for service/treatment
Perform check offs to ensure all data has been inputted properly in the medical system
Responsible preparation of patient ID wrist bands
Responsible for the distribution of patient data to appropriate departments for testing
Ensure all orders are valid, contain a diagnosis, and are signed and dated by a practitioner
Special projects as requested, and any other duties as deemed necessary by the supervisor
Dispatch Manager
Stericycle
05.2013 - 11.2016
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Improved dispatch efficiency by implementing new scheduling and routing strategies.
Reported to management operational activities and maintained current records.
Aviation Operations Specialist
United States Army
10.2009 - 10.2012
Communicated urgent orders and directions effectively to a team of fifteen personnel
Process cross-country and local flight plans with other agencies including the FAA
Maintain flight information, prepares, types, maintains records, and report on flight operations and activities
Maintain current files on flying regulations and navigational aid information
Arrange Ground Services for Transient aircraft, interpreters, and post teletype weather reports
Understand terminology used in air navigation; knows air traffic control advisory procedures
Sorted and routed incoming correspondence and messages
Wrote office job descriptions and directives
Served as custodian of classified documents
Operated and maintained communications equipment
Informed pilots of potentially hazardous conditions
Issued landing and take-off authorizations
Maintained air-to-ground and point-to-point radio contact with aircraft commanders
Monitored aircraft using radar, computer equipment or visual references
Assisted in the planning and execution of complex aviation missions, contributing to successful outcomes.
Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
Regional Expansion Manager - Senior Manager at Sun Life Grepa Financial IncorporatedRegional Expansion Manager - Senior Manager at Sun Life Grepa Financial Incorporated