Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kavirajan Nagarajan

Summary

Proven track record of successfully planning and executing technology upgrade projects, optimizing client systems, and achieving high levels of client satisfaction. Skilled in team leadership, project management, and technical implementation. Expertise in using data analysis to optimize healthcare operations, improve patient outcomes, and ensure compliance with healthcare regulations. Skilled in data collection, cleansing, analysis, and visualization.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Associate Director Upgrade Services

ZeOmega Inc
04.2022 - Current
  • Led team of upgrade services professionals, providing guidance, coaching, and performance evaluations to ensure the successful execution of technology upgrade projects.
  • Collaborated with clients to assess their technology needs, develop upgrade plans, and ensure project deliverables met their objectives.
  • Conducted risk assessments and developed mitigation strategies to minimize project disruptions and client downtime.
  • Maintained strong client relationships, serving as the main point of contact for upgrade projects and addressing client concerns promptly.
  • Implemented process improvements that increased efficiency and reduced project delivery times.
  • Ensured the quality of upgrade services by implementing best practices and quality assurance processes.

Implementation Manager

ZeOmega Inc
04.2017 - 04.2022
  • Led the successful implementation of Population Health Management system (PHM) across various Insurance/healthcare facilities, resulting in improved patient data accuracy and streamlined workflows.
  • Collaborated with clinical staff, IT teams, and external vendors to ensure the seamless integration of PHM systems with existing healthcare processes.
  • Conduct comprehensive data analysis to extract meaningful insights and patterns from large datasets using statistical techniques and data visualization tools.
  • Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions to support decision-making.
  • Develop and maintain SQL queries and scripts for data extraction, transformation, and loading (ETL) processes.
  • Collaborate in predictive modeling and machine learning projects to forecast trends and identify opportunities for improvement.
  • Present data-driven findings and recommendations to non-technical stakeholders in a clear and understandable manner.

Lead Business Analyst

ZeOmega Inc
11.2011 - 04.2017
  • Gathered and documented business requirements from stakeholders, translating them into technical specifications for healthcare system enhancements.
  • Conducted gap analysis to identify discrepancies between current processes and desired future state.
  • Collaborated with cross-functional teams to design and implement process improvements, resulting in increased productivity and patient satisfaction.
  • Created and delivered training materials for end-users to facilitate the adoption of new technology solutions.

Education

MBA - Information Technology

Sarvepalli Radhakrishnan University
Bhopal, India
06.2020

Bachelor of Arts -

American College
Madurai, India
06.2004

Skills

  • Project Management
  • Team Leadership and Development
  • Technology Upgrade Planning
  • Client Relationship Management
  • Process Improvement
  • Data analysis and interpretation
  • Healthcare data management
  • Statistical analysis and modeling
  • Healthcare domain knowledge (eg, medical terminology, healthcare regulations)
  • Healthcare quality and performance metrics

Certification

Certified Business Analysis Professional (CBAP)

Timeline

Associate Director Upgrade Services

ZeOmega Inc
04.2022 - Current

Implementation Manager

ZeOmega Inc
04.2017 - 04.2022

Lead Business Analyst

ZeOmega Inc
11.2011 - 04.2017

MBA - Information Technology

Sarvepalli Radhakrishnan University

Bachelor of Arts -

American College
Kavirajan Nagarajan