Kavita Gobardhan
Long Island City,NY
Summary
Results-driven professional with a proven track record of fostering growth and achieving successful outcomes. Proven ability to lead, solve problems, and build relationships to deliver results.
Overview
8
8
years of professional experience
Work History
Administrative Supervisor of Operations
Tower Auto- M&T Equipment Funding
Long Island City, NY
03.2021 - Current
- Lead monthly audits on funded loans and DMV paperwork to ensure compliance and resolve issues
- Review loans, gather essential documents, and work with credit team to address outstanding issues/questions that may arise during the underwriting process to retrieve approval for loans through financing companies
- Oversee administrative staff responsible for preparing auto registrations, titles, tax documents, and other DMV paperwork
- Manage a $1M annual budget, allocate company resources, and approve monthly expenditures
- Coordinate and manage loan officers' calendars across various states, facilitating productive partnerships and successful loan transactions with financial institutions and clients
- Supervise a team of 12 responsible for initiating auto loans for over 800 clients
- Conduct regular team meetings to communicate goals, provide feedback, and maintain a positive work environment
- Manage department staffing to ensure proper coverage for absences and vacancies
Administrative Assistant of Operations / Title Clerk
Tower Auto- M&T Equipment Funding
Long Island City, NY
01.2019 - 03.2021
- Initiated and processed insurance claims for trucks involved in accidents, verifying, and submitting all required documentation
- Facilitated the preparation of documentation for both local and out-of-state title transactions
- Handled the submission of registration paperwork, such as titles and license plate tags, tax documents, and contract distribution
- Provided administrative support to the operations team, including call handling, email management, meeting scheduling, and calendar maintenance
- Scheduled appointments with customers for DMV/TLC to ensure accurate and timely paperwork processing
- Maintained dealership spreadsheets and updated as needed
Receptionist
Tower Auto- M&T Equipment Funding
Long Island City, NY
08.2016 - 01.2019
- Collaborated with relevant departments to resolve discrepancies or issues related to invoices or vendor bills
- Managed customer queues and wait times effectively to ensure a smooth flow of visitors
- Prioritized call flow and maintained efficient operation of the multi-line phone system
- Managed the filing system, office, inventory to maintain an acceptable level of organization and cleanliness
Education
Bachelor of Arts - Sociology
City University of New York Hunter College
08.2017
Skills
- Microsoft Suite
- Outlook Calendar
- Intercom
- Google Suite
- Intercom
- NetSuite
Affiliations
- Coordinate and assist with community outreach programs to support individuals and families in need.
Timeline
Administrative Supervisor of Operations
Tower Auto- M&T Equipment Funding
03.2021 - Current
Administrative Assistant of Operations / Title Clerk
Tower Auto- M&T Equipment Funding
01.2019 - 03.2021
Receptionist
Tower Auto- M&T Equipment Funding
08.2016 - 01.2019
Bachelor of Arts - Sociology
City University of New York Hunter College