Kavitha Adikesavalu
Summary
Dynamic IT professional with extensive experience specializing in Enterprise Level backup solutions. Proven track record in optimizing backup systems, achieving cost reductions, and enhancing data protection through innovative strategies. Strong analytical skills complemented by effective communication, driving significant improvements in service delivery and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Associate
Tocumulus
06.2022 - 08.2023
- Managed ITIL processes (Incident, Change, Problem, Capacity, and Release Management) to improve service, meet RTO and RPO targets, and minimize downtime. Maintained key metrics, resolved issues within SLAs, conducted root cause analysis, and implemented corrective actions to ensure system stability.
- Experienced in end-to-end backup server implementation using Commvault, including configuration, upgrades, and integration with Microsoft applications (SQL Server, SharePoint, Exchange), databases (Oracle, SAP HANA), AWS, and Azure cloud platforms, storage configuration, cloud instance management, and object storage solutions like AWS S3 and NetApp Storage GRID.
- Extensive experience in storage systems and Linux OS, with strong proficiency in TCP/IP networking, storage protocols (SCSI, iSCSI, Fibre Channel), and private cloud environments (VMware, Hyper-V).
- Contributed to the seamless migration of a 10-petabyte enterprise environment from HP Data Protector, NetBackup, and EMC Networker to Commvault, ensuring zero downtime through meticulous planning and execution.
- Expert in High Availability, Disaster Recovery, and Business Continuity. Managed Commvault Live Sync for VMware, databases, and cloud solutions, ensuring continuous operations.
- Engaging in conference calls with clients and senior management to promptly address and resolve any issues, ensuring clear communication, and effective problem-solving.
- Applied the Lean Framework to eliminate waste, focusing on removing non-value-added work. Led Lean initiatives across the tower, resulting in significant manpower savings, and cost reductions.
- Configured NDMP backups and implemented IntelliSnap snapshots for efficient data protection, leveraging Open Replication instead of OCUM, reducing 1K incidents annually, and saving 500 hours of manual effort.
- Designed and implemented Commvault Activate, enabling data-driven decisions for migrations, cold data tiering, and sensitive data governance. Enhanced storage optimization, compliance adherence, and sustainability, achieving 2K hours in manual effort savings, $4M cost reduction, and a 10% decrease in CO2 emissions.
- Streamlined VM backups and enhanced data protection, improving resilience and efficiency. Achieved 8,000+ VM server protection, 30% faster indexing, 600% system optimization, and a 99% success rate, ensuring seamless continuity for 100+ critical applications.
- Along with the cloud platform team, we optimized Azure Cloud Backup through Commvault server right-sizing, enhancing efficiency and cost savings. Reduced underutilized resources, improved CPU utilization, and achieved $73K.
- Configured multi-person authorization in Commvault to enforce the four-eyes principle for critical operations, enhancing data protection by requiring dual approval for tasks such as backup deletions, restores, and policy changes.
Backup Administrator
AstraZeneca India Private limited
09.2016 - 08.2021
- Experience installing, configuring, and administering enterprise backup systems in Commvault.
- Possesses extensive knowledge and expertise in troubleshooting Commvault, HPDP, NetBackup, CPM, tape, and storage issues.
- Setting up and scheduling backups, defining backup policies as required, and managing auxiliary copy backups.
- Experienced in configuring the different types of storage policy creation as per customer requirements.
- Restoring from a single file to full system recovery and disaster recovery.
- Proficient in upgrading Commvault, HPDP Backup, media, and client servers.
- Worked on backup management, patch management, and VMware management.
- Strong knowledge of setting up backups and restores for various agents, like File System, Virtual Management, Oracle, SQL, Postgres SQL, NDMP, NAS, CIFS, etc.
- In-depth troubleshooting of backup and restore failures on both Windows and Linux servers, with varied configurations such as MySQL clusters, Exchange, and Oracle applications.
- Preparing daily, monthly backup reports, and providing enhanced reports to the customer as requested.
- Leveraged Lean methodologies to identify and eliminate stale snapshots, resulting in a streamlined process that saved $36K annually.
Backup Administrator
Wipro Technologies
03.2013 - 09.2016
- Performed installation configurations on Networker clients.
- Troubleshooting the existing configurations of client resources and groups.
- Customizing the backup environment, managing the number of groups, the number of clients in each group, backup schedule times, and configuring policy directive resources.
- Created SOPs relating to technology and processes related to the customer environment.
- Configured different Networker modules in the customer environment.
- Performed upgrades on Data Domain and Networker servers.
- Adding newly built Networker servers into DPA for data collection.
- Generate reports and create custom reports as per the customer requests.
- Performed test restore requests as per the customer policies.
- Administering day-to-day backups and maintenance based on the DPA report.
- Worked on troubleshooting the clients with backup failures, opening tickets with EMC support, and fixing the issues.
- Activated clients to the Avamar grids and scheduled them for backups, as per the company standards.
- Configured Networker servers for VTL, Virtual Tape Libraries, for faster backups and restores.
- Performing health checks on the backup infrastructure.
- Worked with EMC support on Avamar GC, checkpoint, hfscheck failures, and Networker server issues.
- Provided 24/7 on-call support in rotation with others on the team.
Education
Master of Computer Application -
RMK Engineering College
Chennai01.2013
Bachelor of Computer Application -
Valliammal Womens College
Chennai01.2010
Skills
- Commvault
- Veritas NetBackup
- EMC Avamar
- EMC Networker
- Cloud
- NetApp
- SIX Sigma Green Belt
Certification
- Commvault Associate Engineer
- Certified AWS Solution Architect - Associate
- Microsoft Certified Microsoft Azure Administrator Associate
- Certified Lean Six Sigma Green Belt
- Certified ITIL Foundation Certificate in IT Service Management
Timeline
Senior Associate
Tocumulus
06.2022 - 08.2023
Backup Administrator
AstraZeneca India Private limited
09.2016 - 08.2021
Backup Administrator
Wipro Technologies
03.2013 - 09.2016
Master of Computer Application -
RMK Engineering College
Bachelor of Computer Application -
Valliammal Womens College