Kavitha Santhosh
Ashburn,United States
Summary
Well-qualified Human Resource professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Human Resource Manager
Harvest Hospitalities Inc- Multigroup franchisee of IHOP restaurants
05.2023 - Current
- A motivated and organized Human Resources professional with outstanding interpersonal and communication skills striving to leverage abilities to improve employee engagement and boost organizational performance
- Seeking to deliver expertise to a highly respected HR team and contribute to strategically and proactively driving the success of the organization
- As an HR Manager for a franchisee of 23 IHOPS restaurants, I was responsible for addressing all employee issues for over 800 employees for my organization
- Managed and resolved many employee concerns retaining 90% of the talent within the organization
- Streamlined Onboarding process reducing new hire ramp up time resulting in quick productivity uptick
- Create Health Insurance plans and summarize the benefits to employee
- Handled payroll, send out checks and organize direct deposits & managed vacation time, maternity leave and sick days for employees
- Training, supervising, and managing HR staff
- Recommending policy changes
- Recruitment and Hiring- Reading resumes, Conducting interviews regarding skills and work experience & creating job descriptions
- Handled Unemployment Insurance Claims, responded to Unemployment claims from the state agencies & attended hearings
- Legal resource- Coordinating with the company's attorney to address legal issues for the company & addressed Equal Employment Opportunity cases and working with the attorney to address these legal concerns
- Additional Operational Responsibilities- Reviewed and coordinated the daily tasks at the restaurants Operation level & facilitating labor report for all 23 restaurants on a weekly basis
Business consultant
Harvest Seafood Company
09.2022 - 04.2023
- Acted as a seafood consultant to establish their new business
- Setup business accounts and training the team about seafood industry
- Additional role of lead sales representative for the company and exceled in selling their seafood and met their deadlines
- Established new customer relationships through personal sales calls
- Produced own leads and carried out follow-up on company furnished accounts
- Initiated and controlled sales processes with new clients
- Guided, assisted and provided services to customers.
Lead Sales representative
Claswin Seafood LLC
09.2020 - 01.2023
- As a lead sales representative for the organization, I was able to bring in many retail clients to my organization
- I had built the retail business through my excellent communication skills and sales tactics
- I sold $100,000 value of shrimp for the business on a monthly basis
- My clients were loyal to me and provided regular business to BMR seafood due to my persistence and excellent customer relationship with our vendors
- I diligently worked on a daily basis by calling hundreds of customers from the database and was able to build a first retail client base for the company
- I started out on a commission basis but my performance in this role had brought in a lot of attention from the upper management
- They offered me a salaried position and were impressed with my perseverance and the revenue it generated for the organization.
Money Manager
Girl Scout Money Manager - Volunteer experience
09.2013 - 06.2018
- Analyzed financial reports, monitored accounts, and prepared financial forecasts and activity reports
- Participated in monthly meetings to provide updates to the service unit.
Education
Bachelor of Dental Surgery - DENTIST
Chennai, TN India
11.2021
Associate's degree - Healthcare Management
PENN FOSTER COLLEGE
Scranton, PA11.2019
Skills
- Excellent Communication Skills
- Benefits Explanation
- Onboarding enrollment
- Payroll execution
- Vendor Relation
- Documentation & Reporting
- Legal Compliance knowledge
- Microsoft Office Suite
Jobrelatedtraining
- Completed training on job site for one month for my current position
- Acquired knowledge on the restaurant industry, payroll, Unemployment responses, Hearing attendance and dealing with employee issues
Timeline
Human Resource Manager
Harvest Hospitalities Inc- Multigroup franchisee of IHOP restaurants
05.2023 - Current
Business consultant
Harvest Seafood Company
09.2022 - 04.2023
Lead Sales representative
Claswin Seafood LLC
09.2020 - 01.2023
Money Manager
Girl Scout Money Manager - Volunteer experience
09.2013 - 06.2018
Bachelor of Dental Surgery - DENTIST
Chennai, TN India
Associate's degree - Healthcare Management
PENN FOSTER COLLEGE
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