Taekwondo Black Belt 1st DAN
Kavivarma Kandasamy
IT Undergraduate
1633, 33rd Avenue South Apartment,ND
Summary
Currently a recent IT undergraduate from Minnesota State University, Moorhead, with experience as an IT Support Analyst seeking employment in the IT industry in the US and abroad. Proficient in Microsoft Office and recognized for exceptional teamwork and collaboration skills. Successfully enhanced system performance and user satisfaction, showcasing a strong ability to adapt and effectively communicate complex solutions. Achieved notable improvements in technology utilization and operational efficiency, highlighting a commitment to continuous learning and delivering excellent customer service.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
IT Support Analyst
Universal Homeschool Center
01.2020 - 07.2022
- Providing assistance to end-users with hardware and software issues, troubleshooting problems, and resolving technical inquiries.
- Monitoring network performance, system health, and security protocols to ensure smooth operation.
- Training ten staffs on software applications and promoting best practices for effective technology use.
- Installing and configuring hardware, software, and peripheral devices for users.
- Supporting data backup and recovery processes while ensuring data integrity.
- Self-driven, with a strong sense of accountability.
- Outstanding communication skills, both verbal and written, enable to convey complex information clearly and effectively to others.
- Demonstrated ability to quickly grasp new concepts and adapt to changing circumstances.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed approximately 15 incoming calls, emails and faxes per day from customers.
Education
Bachelor of Science - Computer Information Technology
Minnesota State University
Moorhead, MN, USA 08.2022 - 12.2024
Associate of Science - Information Network Technology
Pratt Community College
Kansas, USA 06.2020 - 06.2022
Associate of Science - Computer Science
Skagit Valley College
Mount Vernon, WA, USA 06.2018 - 12.2019
Skills
Friendly, Positive Attitude
Computer Skills
- Google Docs
- Zoom Google Classroom, Team Viewer, MS Teams, Google Meeting
- WordPress-Web Development Platform
- Languages: C#, C++, ASP.net
- Android Development
- Database MS SQL Server, MS Access
- MS Office Word, Excel, Power Point, Access, Visio
- Adobe Photoshop
- HTML, PHP Scripting
- Troubleshooting DHCP, DNS, TCP/IP, UDP Models
- AI Prompt Engineering
Certification
Certificate License in Comp TIA A+[Timeframe]
Interests
Piano Grade 3
Guitar Grade 3
Languages
English
Proficient
C2
Tamil
Upper intermediate
B2
Malay
Upper intermediate
B2
Refernces
a) Ms Adaeze Nwaigwe, PhD, Ms, BEN
Position: Associate Professor of Computer Information System Department, MSUM
Email: adaeze.nwaigwe@mnstate.edu
Phone: 218.477.4376
b) Dr. Andrew Chen, PhD, MS, BS
Position: Professor of Computer Science Information System Department, MSUM
Email: chenan@mnstate.edu
Phone: 218.477.2380
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementPersonal development programsHealthcare benefitsCompany CultureWork-life balanceWork from home optionPaid sick leaveQuote
Explore, Inspire and Accelerate
Software
WordPress
Python
C
Network Security
Timeline
Bachelor of Science - Computer Information Technology
Minnesota State University
08.2022 - 12.2024
Associate of Science - Information Network Technology
Pratt Community College
06.2020 - 06.2022
IT Support Analyst
Universal Homeschool Center
01.2020 - 07.2022
Associate of Science - Computer Science
Skagit Valley College
06.2018 - 12.2019
Certificate License in Comp TIA A+[Timeframe]
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