Kavon Smith
MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Route Sales Representative
Frito-Lay
Saint Louis, MO
02.2023 - Current
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Delivered product to customers in a safe and courteous manner.
- Adhered to company safety policies while operating company vehicle.
Key Account Coordinator
Acertus
10.2022 - 01.2023
- Communicate and problem solve with dispatch staff and other departments
- Provide phone coverage and route calls to appropriate
- Making calls to drivers on hot units and provide updates to customers
- Working with our accounting department to ensure proper pricing
- Analyzing reports to find discrepancies in paperwork
- Utilizing transportation management system to dispatch vehicles to carriers
- Zendesk
Operational Manager
Capitol Logistics
08.2021 - 10.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Monitored security and handled incidents calmly
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Planned team-building exercises to increase employee performance and job satisfaction.
Amazon Delivery Driver
Chase Smiles Logistics
12.2019 - 08.2021
- Responsible for optimizing customer satisfaction by transporting and delivering goods, merchandise in a safe and timely manner
- Verified daily deliveries against shipping instructions before delivering to customers
- Completed on-time deliveries by choosing best and most efficient routes
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift
- Operated vehicle safely in highly congested areas with no traffic violations
- Delivered packages to customer doorsteps and business offices
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Sales Floor Associate, Warehouse worker
Finishline, County Mall – West
04.2017 - 04.2019
- Worked directly with customers on the floor selling shoes and demonstrating my knowledge
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Alerted customers to upcoming sales events and promotions
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Checked packages and merchandise for damage and notified vendors
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Guest Service Associate
Target
09.2015 - 10.2018
- Helped customers select products that best fit their personal needs
- Built customer confidence by listening to their concerns and giving appropriate feedback
- Pull store merchandise, unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
Education
Hazelwood East High School
St Louis, MO05-2015
Skills
- Sales Representation
- Route Planning
- Safe Vehicle Operation
- Merchandise Sales
- Product Displays
- Product Merchandising
- Merchandising Strategies
Timeline
Route Sales Representative
Frito-Lay
02.2023 - Current
Key Account Coordinator
Acertus
10.2022 - 01.2023
Operational Manager
Capitol Logistics
08.2021 - 10.2022
Amazon Delivery Driver
Chase Smiles Logistics
12.2019 - 08.2021
Sales Floor Associate, Warehouse worker
Finishline, County Mall – West
04.2017 - 04.2019
Guest Service Associate
Target
09.2015 - 10.2018
Hazelwood East High School
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