Kavya Sriram

• Provided technical assistance to program participants by responding to inquiries via phone or email.
• Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
• Ensured compliance with organizational policies and procedures while administering programs.
• Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.

• Maintained professionality and efficiency while working closely with leadership.
• Conferred with other managers to identify trends or key group interests or concerns.
• Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.

· Part time seasonal employment, full time summer employment

· Assigned patrons to tables suitable for their needs and according to rotation

· Received reward for being most helpful throughout the restaurant

· Performed tasks such as cleaning the restaurant, serving customers, prepping food, and using a cash register as well as a POS system

· Effectively listened to, understood and clarified guest concerns and issues

· Lead and monitor 15+ children ages 5-13 in various sports related and team building activities/exercises

· Implemented a 4 step conflict de-escalation/resolution tactic within the camp between campers that reduced issues within the camp setting by 15%

· Maintained a positive and friendly environment for children

· Gained knowledge and experience with childcare and environmental studies

• Organized and reorganized itinerary according to the date, weather, clients, and the situation of attractions
• Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone
• Scheduled, trained, and oversaw employees in day to day operations.

• Efficiently designing and planning dance curriculum for students of all levels, teaching students different styles of dance by demonstrating in front of the students
• Monitoring the moves of the students and rectifying their mistakes, organizing activities, accompanying students for participating in dance shows or events; and guiding them to become a versatile dancer
• Worked with children ages 4-14

· Built customer confidence by actively listening to their concerns and giving appropriate feedback

· Operate cash register, process customer payments and bag customer purchases.

· Assisted in stocking shelves in a timely manner to ensure quality of products.

· Assistance in Veterinary Wing of store (Administrative work)