Kawailani Resurrection

Pearl city,HI

Summary

I am Hardworking and successful in fast-paced environments. I meet demand with accurate and fast service. I am confident in quickly changing focus to handle new requests. I am reliable and can adapt swiftly to diverse roles and needs. I maintain a professional appearance and attitude to properly represent the company at all functions. I am a High-energy team member who is skilled at satisfying customers and supporting staff needs. Accustomed to being in contact with numerous customers daily, answering questions, staying productive, helpful, and efficient by using downtime to complete remaining side work. I am a very dependable employee seeking the opportunity to expand my skills and contribute to the company's success. I am considered hardworking, ethical, detail-oriented, quick on my feet, positive attitude and mindset, responsible, respectful, and independent. Although I am stubborn I am willing to have an open mind and welcome new ideas that anyone may have to offer.

Overview

years of professional experience

Certification

Work History

Sales Associate/ Photographer

Cherry Hill Photo

12.2024 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Crew Member

Crumbl

06.2023 - 01.2025

Provided excellent customer service and ensured a welcoming atmosphere for all patrons
Operated POS systems efficiently, managing orders and transactions
Prepared, baked, and decorated cookies and cakes to meet quality standards
Organized and distributed customer orders promptly and accurately
Maintained cleanliness by washing dishes and keeping the workspace tidy

Volunteer

Simplifi Arena

03.2021 - 08.2022

Company Overview: Honolulu, Hawaii
Delivered food from the kitchen to cashiers to assist runners during peak hours
Retrieved additional condiments, napkins, and drink refills for patrons
Worked with servers to address guest needs
Handled guest concerns or complaints professionally and efficiently
Restocked supplies as needed during service hours
Confirmed order accuracy with the chef before leaving the kitchen area
Maintained solid working relationships with clients and co-workers
Developed strong relationships with teammates to foster a positive team environment
Utilized effective communication skills both in and out of work with coworkers and managers
Helped maintain, organize, and coordinate equipment and supplies
Developed strong teamwork skills through consistent collaboration with teammates
Adhered to strict schedules while balancing academic responsibilities and other extracurricular activities
Honolulu, Hawaii

Education

Freshman in college - Psychology

Washington state university

05.2029

High school senior -

Pearl city high school

Pearl city, HI

01.2025

Skills

Customer Service
Team Communication
Cleaning
Cash Handling
Adaptability and flexibility
Customer service orientation
Positive Attitude
Conflict resolution
Teamwork and Collaboration
Goal Setting and Achievement
Quality assurance

Public speaking
Hospitality and accommodation
Complex Problem-Solving
Relationship building
Leadership qualities
Clear Communication
Following Instructions
Collaboration and teamwork
Problem-solving abilities
Effective communication