Kawala Pierre-Paul
Atlanta,GA
Summary
Detail-oriented sociology student with a strong background in research, data analysis, and problem-solving. Experienced in tracking and interpreting customer data, conducting qualitative and quantitative research, and presenting findings to drive improvements. Adept at using statistical tools and analytical methods to identify trends and enhance decision-making processes. Passionate about applying research skills in social sciences, market research, and data analysis.
Overview
5
5
years of professional experience
Work History
Pre-K Behavioral Emotional Health Teacher
Weinberg Early Learning Center
Atlanta, GA
09.2023 - Current
- Early Childhood Research – Investigating best practices for emotional development in young children.
- Curriculum Development & Lesson Planning – Researching and implementing activities to help children identify and express emotions.
- Educational Material Evaluation – Assessing and selecting books, games, and teaching tools to support emotional intelligence.
- Behavioral Observation & Assessment – Analyzing children's responses to emotional learning activities and adjusting methods accordingly.
- Psychological & Child Development Research – Applying early childhood psychology principles to support emotional regulation.
Customer Service Associate
Home Depot
05.2020 - 01.2024
- Tracked and analyzed daily customer service scores to identify trends and areas for improvement
- Developed reports to assess service effectiveness and provided actionable insights to management
- Implemented strategies to increase survey participation and improve customer experience metrics
- Maintained order tracking logs, ensuring accuracy in order completion and reducing order complications
- Identified patterns in incomplete orders and collaborated with teams to enhance order fulfillment
Retail Merchandising Associate
Atlanta Hawks
09.2021 - 01.2023
- Analyzed sales trends to determine which clothing items were performing best and adjusted product placement accordingly
- Optimized store layouts and product displays to create visually appealing merchandising strategies that enhanced customer engagement
- Collaborated with management to drive sales through strategic product positioning and aesthetic improvements
Education
Google UX Design Certificate Program -
Google
Atlanta, GA05-2025
Bachelor of Arts - Sociology
Georgia State University
Atlanta, GA05-2025
Skills
- Qualitative Research
- Quantitative Research
- Survey Design
- Statistical Analysis
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Google Docs
- Presenting findings
- Identifying trends
- Analyzing Data
- Recommending Solutions
Timeline
Pre-K Behavioral Emotional Health Teacher
Weinberg Early Learning Center
09.2023 - Current
Retail Merchandising Associate
Atlanta Hawks
09.2021 - 01.2023
Customer Service Associate
Home Depot
05.2020 - 01.2024
Google UX Design Certificate Program -
Google
Bachelor of Arts - Sociology
Georgia State University
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