Kawanda Jones
Waukee,IA
Summary
Hardworking RN Case Manager bringing 15+ years of experience delivering exceptional care to diverse patient populations . Knowledgeable about discharge planning of complex patients and skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs.
Overview
15
15
years of professional experience
Work History
Travel Registered Nurse Case Manager
Aya Healthcare/Stability Healthcare
11.2022 - Current
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
- Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Registered Nurse Case Manager
Broadlawns Medical Center
04.2020 - 11.2022
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Registered Nurse Case Manager
Community Support Advocates
05.2017 - 04.2020
- Increased patient adherence to treatment plans by providing ongoing education and support.
- Developed strong working relationships with community resources and organizations to support patients'' needs more effectively.
- Collaborated with interdisciplinary teams to improve overall patient health and satisfaction levels.
- Facilitated referrals to appropriate specialists or community agencies when indicated by the assessment findings or changes in the patient''s condition.
- Assessed patient needs during home visits, making recommendations for additional services or resources when necessary.
- Managed a caseload of diverse patients with various diagnoses while maintaining accurate documentation in electronic medical records systems.
Memory Care Program Director
The Bridges at Ankeny
10.2016 - 05.2017
- Increased caregiver efficiency through regular training sessions and performance evaluations.
- Streamlined operations by revising policies, procedures, and protocols for the Memory Care Program.
- Led interdisciplinary team of caregivers in providing exceptional care for memory-impaired individuals.
- Ensured regulatory compliance by maintaining accurate records and adhering to industry standards for memory care facilities.
- Supported staff development with mentorship opportunities, continuing education initiatives, and professional growth incentives.
- Established quality benchmarks monitoring key indicators related to resident well-being ensuring excellence in service delivery.
Registered Nurse Case Manager
Community Support Advocates
12.2013 - 01.2016
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
Assisted Living Nurse Manager
Spring Valley Retirement Community
11.2012 - 08.2013
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse, Acute Care
Boone County Hospital
08.2009 - 11.2012
- Educated patients and their families on disease management, preventive care measures, and at-home recovery strategies.
- Conducted thorough patient assessments to identify medical needs and formulate appropriate interventions.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Education
Associate of Science - Nursing
Albany State University
Albany, GA07.2009
Skills
- Care Plan Development
- Chronic Disease Management
- Compassionate and Caring
- Patient and family advocacy
- Care Coordination
- Multidisciplinary Collaboration
- Critical Thinking
- Relationship Building
Timeline
Travel Registered Nurse Case Manager
Aya Healthcare/Stability Healthcare
11.2022 - Current
Registered Nurse Case Manager
Broadlawns Medical Center
04.2020 - 11.2022
Registered Nurse Case Manager
Community Support Advocates
05.2017 - 04.2020
Memory Care Program Director
The Bridges at Ankeny
10.2016 - 05.2017
Registered Nurse Case Manager
Community Support Advocates
12.2013 - 01.2016
Assisted Living Nurse Manager
Spring Valley Retirement Community
11.2012 - 08.2013
Registered Nurse, Acute Care
Boone County Hospital
08.2009 - 11.2012
Associate of Science - Nursing
Albany State University
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