Summary
Overview
Work History
Education
Skills
Organizations
Certification
Timeline
Generic

Kawanda Reid-Hamilton

Maryland Heights,MO

Summary

I have experience in managed care serving Medicaid, Medicare, and the commercial insurance population. My leadership skills are strong as I have been in supervisory and management positions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

MDS Coordinator

Crystal Creek Nursing and Rehabilitation
04.2023 - Current
  • In this management position I am responsible for following the RAI process, assessing residents behavioral, psychological, clinical, nutritional, and physical strengths
  • Developing care plans, follow OBRA schedule, admission UDA, readmission entry MDS’s
  • I work closely with nursing, therapy, dietitian and the medical director
  • Attend CMI meetings, triple check, IDT meetings, care management strategy meetings, daily clinical and managing the restorative therapy department

Private Duty Nurse

Maxim Healthcare Staffing Agency
12.2022 - Current
  • I go into patients’ home and provide total care, providing clinical documentation, g-tube care, trach care, perform all ADL’s, communicate effectively with the patients, families and physicians.

CNA Clinical Supervisor

Perpetual Health Development Career Center CNA School
01.2019 - Current
  • Manage and teach nurse assistants to become CNA in the state of MO
  • Teaching the appropriate and approved way to perform all ADL’s to care for the elderly residents in LTC facilities.

Utilization Review Nurse-In person and remote

Aetna Better Health of Missouri
07.2014 - 11.2022
  • Coordination of decisions for all services requiring medical necessity reviews
  • Communicate with medical directors, management, physicians, office staff and members to assist with providing the best care for members
  • Conducted daily review of authorization request for outpatient services, inpatient request, DME, medication management, and home health services
  • Additional duties include review the case management inbox, provider portal, review claim cases, assist with training new employees, and test/ trial of new systems, department policies, and programs
  • Educate providers on utilization and medical management processes Provide clinical knowledge and act as a clinical resource to non-clinical team staff Enter and maintain pertinent clinical information in various medical management systems
  • Worked in phone and fax queues.

Utilization Review Nurse

Molina Health Care of Missouri
08.2008 - 03.2012
  • Provided Coordination of decisions for all services requiring a medical necessity review including: inpatient and outpatient hospital services, diagnostic imaging, out of network services, high cost medication and injectable drugs, and the holistic care for all my members on the insurance side
  • Interact with the medical director for Molina Health Care and communicate with providers in a professional manner to ensure the delivery of high quality, cost effective healthcare
  • Utilize clinical skills to support the coordination, documentation, and communication of medical services and/or benefit administration determinations
  • Responsible and proficient in communication, leadership, keyboard skills, and the ability to navigate through multiple computer systems at once while operating on dual screens
  • Worked in phone and fax queues.

Charge Nurse/Wound Care Nurse Supervisor

North Gate Park Nursing Center
09.2008 - 02.2009
  • Responsible for the care of 40-50 patients through the direct supervision of 4-5 CNA's and 1 CMT, encompassing: administering medications, vital signs, IV therapy administration, oxygen therapy, tracheotomy /colostomy care, catheter insertion, caring for dialysis patients pre-post procedure, and g-tube care Operates as the wound care nurse, changing dressings an applying wound vacs, taking preventive measures, communicating with outside entities, complete weekly wound reports, continuously assess patients hydration status, food consumption, medications, lab results, and healing process.

Assistant Director of Nursing

Cathedral Gardens Care Center
St. Louis, MO
2005.04 - 2008.09

Responsible for the direction of licensed and non-licensed personnel who provided health care and nursing services to
residents on a 24 hours 7 days per week basis.
Complementing the DON in planning, developing and supervising the activities of licensed and non-licensed staff, assist
with the development of implementation of nursing services, objectives, policies, and procedures in accordance with
Federal and State regulations.
Conducted walking rounds with physicians and the medical director, conduct interviews for potential staff, orientation, inservices, pharmacy reviews, quality assurance meetings and reports, dietary consultations, oversee the wound program,
complete weekly wound reports, close communication with the medical director and DON and administrator.

Education

Nursing, perquisites for the RN program -

Mineral Area Community College
Farmington, MO

Nursing, 2004 IV Certified LPN -

Applied Technology School of Nursing
St. Louis, MO

Nursing, perquisites for the RN program -

Florissant Valley Community College
St. Louis, MO

High School Diploma -

Arcadia Valley High School
Ironton, MO
01.1990

Skills

  • CareWeb QI
  • IDX
  • QNXT
  • Inter Qual (Care Enhanced by Provider Portal, Propat, Profax, Encoder Pro, Ionxy, RX McKesson)
  • America
  • Cisco
  • Microsoft
  • UNK2
  • Amysis
  • Phone and fax queues
  • Outlook
  • Teams
  • Excel
  • Word
  • VSeem Microsoft
  • WebX
  • Video Zoom
  • Covid Swabbing Machine
  • Duo
  • Infinity Infusion Pumps
  • Bivona Trachs
  • All ADL’s and personal care
  • Point Click Care
  • Team Link
  • PDPM
  • OBRA
  • Care Management Strategies
  • Weekly Care Management Meeting
  • AIMS
  • UDA’s
  • Staff Training
  • Care Planning
  • Regulatory Compliance
  • Regulatory Compliance Knowledge
  • Interdisciplinary Team Collaboration
  • Research and Data Collection
  • Nursing Process Proficiency
  • Problem Solving Abilities
  • Case Management Experience
  • Strategic Planning Abilities
  • Presentation and Teaching Abilities
  • Organizational Skills
  • Project Management Experience
  • Computer Literacy
  • Geriatric Nursing Expertise
  • Outcome Measurement Techniques
  • Medicare Reimbursement Knowledge
  • MDS Software Familiarity
  • Clinical Documentation Accuracy
  • Effective Communication
  • Policy and Procedure Development
  • Attention to Detail
  • Care Plan Development
  • HIPAA Compliance Understanding
  • Delegation and Supervision
  • Medical Record Management
  • Staff Training and Development
  • Budget Management Knowledge
  • Resource Utilization Management
  • Data Organization
  • Audit Management

Organizations

  • Aetna Better Health Missouri, AAERG, 2015, 2021
  • Aetna Better Health Missouri, Culture Club Committee, 2015, 2021
  • Aetna Better Health Missouri, Aetna Toastmasters VP, Membership, 2016, 2021
  • Black Nurses Rock, 2019, 2021

Certification

  • Licensed Practical Nurse

Timeline

MDS Coordinator

Crystal Creek Nursing and Rehabilitation
04.2023 - Current

Private Duty Nurse

Maxim Healthcare Staffing Agency
12.2022 - Current

CNA Clinical Supervisor

Perpetual Health Development Career Center CNA School
01.2019 - Current

Utilization Review Nurse-In person and remote

Aetna Better Health of Missouri
07.2014 - 11.2022

Charge Nurse/Wound Care Nurse Supervisor

North Gate Park Nursing Center
09.2008 - 02.2009

Utilization Review Nurse

Molina Health Care of Missouri
08.2008 - 03.2012

Assistant Director of Nursing

Cathedral Gardens Care Center
2005.04 - 2008.09

Nursing, perquisites for the RN program -

Mineral Area Community College

Nursing, 2004 IV Certified LPN -

Applied Technology School of Nursing

Nursing, perquisites for the RN program -

Florissant Valley Community College

High School Diploma -

Arcadia Valley High School
Kawanda Reid-Hamilton