Attentive to details, processes and most importantly to people. Motivated to bring the project and my experience to a growing company where compassion for others and knowledge of efficient HR services will be key to winning the day.
Overview
20
20
years of professional experience
Work History
Union Shop Steward
District Council 37
New York, NY
02.2021 - Current
Resolved members' questions about contracts, and implementation of management policies
Scheduled and coordinated events to help students learn more about their campus housing options
Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction
Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates by 12%
. Mediate and resolve conflicts between employees, and also with management
Adminstrative Manager/ Roll Call
New York Police Department
New York, NY
02.2006 - Current
Managed company organizational structure, responsibilities, and staffing levels, for 3 different locations
Handled all inquiries regarding, sick, vacations and days off for all staff members and management
Answered employee inquiries surrounding , vacations, days off, mutual days off and work location situations
Responsible for inputting, and approving all management and employees new schedule change, vacation and days off requests into Telestaff system
Assisted with training of all new 911 call takers and dispatchers
Developed and maintained courteous and effective working relationships
Improved operations through consistent hard work and dedication
Increased customer satisfaction by resolving issues
Church Administrator/ Adjutant
300 Church
Newburgh, NY
02.2020 - 03.2022
Handled church correspondence, member database and building scheduling.
Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
Created and updated membership rosters, church documents and basic reports.
Maintained an active knowledge of all of the pastors social media, passwords, and merchandise
Oversaw appointment scheduling and itinerary coordination for the Leader
Managed supervisor itinerary and appointments and streamlined scheduling procedures