Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kawanna Jenkins

ROOSEVELT,NY

Summary

Attentive to details, processes and most importantly to people. Motivated to bring the project and my experience to a growing company where compassion for others and knowledge of efficient HR services will be key to winning the day.

Overview

20
20
years of professional experience

Work History

Union Shop Steward

District Council 37
New York, NY
02.2021 - Current
  • Resolved members' questions about contracts, and implementation of management policies
  • Scheduled and coordinated events to help students learn more about their campus housing options
  • Worked with team members 1 to 1 and in small groups to enhance performance and employee satisfaction
  • Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement to improve retention rates by 12%
  • . Mediate and resolve conflicts between employees, and also with management

Adminstrative Manager/ Roll Call

New York Police Department
New York, NY
02.2006 - Current
  • Managed company organizational structure, responsibilities, and staffing levels, for 3 different locations
  • Handled all inquiries regarding, sick, vacations and days off for all staff members and management
  • Answered employee inquiries surrounding , vacations, days off, mutual days off and work location situations
  • Responsible for inputting, and approving all management and employees new schedule change, vacation and days off requests into Telestaff system
  • Assisted with training of all new 911 call takers and dispatchers
  • Developed and maintained courteous and effective working relationships
  • Improved operations through consistent hard work and dedication
  • Increased customer satisfaction by resolving issues

Church Administrator/ Adjutant

300 Church
Newburgh, NY
02.2020 - 03.2022
  • Handled church correspondence, member database and building scheduling.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Created and updated membership rosters, church documents and basic reports.
  • Maintained an active knowledge of all of the pastors social media, passwords, and merchandise
  • Oversaw appointment scheduling and itinerary coordination for the Leader
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures

Education

Bachelor of Science - Criminal Justice

Purdue Global University
Omline

Skills

  • MS Office
  • Data Entry
  • Analytical and Critical Thinking
  • G-Suite
  • Organization and Time Management
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Excellent Communication
  • Clerical Support
  • Training and Development

Timeline

Union Shop Steward

District Council 37
02.2021 - Current

Church Administrator/ Adjutant

300 Church
02.2020 - 03.2022

Adminstrative Manager/ Roll Call

New York Police Department
02.2006 - Current

Bachelor of Science - Criminal Justice

Purdue Global University
Kawanna Jenkins