Resident Care Manager with 9-year history of improving resource utilization, team performance and resident care standards. Conducts initial assessments and ongoing evaluations, as well as updates treatment plans and makes care recommendations. Organized and proactive with excellent decision-making and communication skills.
● Responsible for supervising, assigning significant overall duties and tasks and responsibly directing the work of all care employees with full accountability for the performance of staff.
● Responsible for timely and effective communication of all department employees including positive feedback, ongoing and annual evaluations and performance counseling including disciplinary action.
● Oversees orientation and training of new staff.
● Schedule and reschedule staff using independent judgment and exercising discretion when creating the schedule and making determinations regarding granting employee requests for time off or other modifications in work schedules.
● Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate as per company policy.
● Responsible for assuring staff maintain current certifications, and training requirements.
● Reviews and maintains weekly timesheets. Tallies hours for pay period and submits in a timely manner for payroll.
● Communicate and enforce policies and procedures including company policies and procedures dealing with rules of employee conduct, the employer’s safety and sanitation policies and other human resource policies, and directly discipline and effectively recommend corrective and disciplinary action to enforce such policies.
● Evaluate performance and effectively recommend changes to terms and conditions of employment based on such evaluations.