Summary
Overview
Work History
Education
Skills
Timeline
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Kawika Glover

Vine Grove,KY

Summary

To secure a rewarding career that will give me the opportunity to utilize my inventory management and customer service skills to help me further achieve personal/professional growth.

Overview

7
7
years of professional experience

Work History

Front End Supervisor

Ross Dress for Less
07.2024 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in seven checkout stations to verify adequate cash supply.
  • Assisted in organizing floor plan for the store as well as rearranging the stockroom.

Vendor

River City Distributing
01.2024 - 05.2024
  • Set up all visual sale displays for different items on premise
  • Responsible for stocking and rotating out all beer in coolers or out on display
  • Required to complete inventory counts at different businesses daily and also order any needed product

Bartender/Server

Boombozz Craft Pizza & Taphouse
10.2023 - 01.2024
  • Provide customer service skills to patrons inside of the restaurant
  • Responsible for stocking and rotating out all beer in coolers or out on display
  • Required to complete daily cleaning tasks within the premises of the business

Bartender/Bar Manager

Bobs Bar
04.2022 - 08.2023
  • Complete daily counts of cash drawers and safe to ensure all amounts are correct
  • Manage that all daily/weekly deposits were made for all accounts
  • Provide customer service to all patrons within the bar during operating hours which includes tendering any cash transactions
  • Responsible for creating a work schedule for up to6 team members
  • Monitor inventory accuracy of products received from different vendors
  • Ensure that all opening/closing tasks are finished before leaving for the end of shift

Assistant General Manager

Planet Fitness
08.2019 - 04.2022
  • Provide customer service duties to all members of the gym as well as completing all cleaning tasks assigned to me
  • Manage active memberships to ensure that all accounts are in good standing
  • Delegate cleaning tasks to fellow team members and ensure that the tasks were completed
  • Responsible for creating a work schedule for up to10 team members
  • Organizing inventory room to help with inventory count and ordering supplies
  • Manage and approve timecards for other team members

Assistant Manager

Popeyes
10.2017 - 09.2019
  • Provide a work schedule for up to20 team members
  • Manage shift with up to8 team members to lead in a work shift
  • Complete inventory count and order new inventory for the store on a weekly basis
  • Organize cardboard boxes, walk-in coolers, and stock room to make inventory tasks easier
  • Responsible for completing daily cash drawers and safe counts in the store
  • Provide customer service to patrons in the store and complete daily cleaning tasks

Education

High School Diploma -

North Hardin High School
Radcliff, KY
05.2013

Skills

  • Customer service
  • Problem-solving skills
  • Cash register operation
  • Workflow management

Timeline

Front End Supervisor

Ross Dress for Less
07.2024 - Current

Vendor

River City Distributing
01.2024 - 05.2024

Bartender/Server

Boombozz Craft Pizza & Taphouse
10.2023 - 01.2024

Bartender/Bar Manager

Bobs Bar
04.2022 - 08.2023

Assistant General Manager

Planet Fitness
08.2019 - 04.2022

Assistant Manager

Popeyes
10.2017 - 09.2019

High School Diploma -

North Hardin High School

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Kawika Glover