KAWODI FARR
TAMPA,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Medical Support Assistant
James A. Haley VA Hospital
TAMPA, FL
06.2023 - Current
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
- Retrieved patient files for doctors.
- Conducted quality assurance checks on medical charts to ensure accuracy of documentation.
- Greeted patients upon arrival and directed them to their destination within the facility.
- Provided support to physicians by entering orders into the computerized order entry system accurately.
- Assisted with the scheduling of patient appointments and follow-up visits.
- Verified patient insurance coverage for services rendered at the facility.
- Scheduled approximately 20 appointments daily for CONSULTS.
- Ensured that all necessary forms were completed correctly prior to patient discharge.
- Restocked rooms and supply areas.
- Coordinated care plans between various departments of the hospital or clinic setting.
- Provided assistance with inventory control including ordering supplies as needed.
- Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Labeled and completed lab requisitions using ICD and CPT coding.
Claims Representative II
Elevance Health
Tampa, FL
09.2019 - 04.2022
- Conducted research into medical terminology related to healthcare claims processing activities.
- Documented changes in claim statuses using specialized software systems.
- Collaborated with other departments to resolve billing disputes or address customer concerns quickly.
- Analyzed trends in claim denials or delays to identify areas for improvement within the organization.
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Filed appeals on behalf of customers when necessary after denial of a claim due to insufficient evidence.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
- Handled customer inquiries regarding insurance policy coverage details and payment status updates.
- Processed a high volume of claims efficiently while maintaining quality standards.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Maintained detailed records of all communication with customers, claimants, providers, and internal departments.
Education
GED -
Learey Technical Center
Tampa, FL07-2013
Some College (No Degree) -
HCC
Tampa, FLSkills
- Detail Oriented
- Electronic Health Records Management
- Patient Care Coordination
- Patient Records Maintenance
- Appointment Scheduling
- Patient Scheduling
- HIPAA Compliance
- Data Entry
Timeline
Medical Support Assistant
James A. Haley VA Hospital
06.2023 - Current
Claims Representative II
Elevance Health
09.2019 - 04.2022
GED -
Learey Technical Center
Some College (No Degree) -
HCC
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