KAWONNA PARKER
Louisville,MS
Summary
Organized professional skilled in managing multiple projects with high accuracy. Strong communication and time management abilities ensure deadlines are consistently met. Known for effective problem-solving and team contributions, supported by a reliable work ethic and commitment to continuous improvement.
Overview
20
20
years of professional experience
8
8
Certifications
Work History
Craft Designer
Self-employeed
02.2021 - 06.2026
- Produced engaging promotional materials, resulting in increased event attendance and participation rates.
- Converted client ideas into compelling visual concepts that reflected their vision accurately.
- Developed innovative solutions to overcome client challenges, enhancing satisfaction and encouraging repeat business.
- Oversaw various concurrent design projects, maintaining adherence to deadlines and quality benchmarks.
- Evaluated user behavior and feedback to refine design quality and enhance user experience.
- Defined clear design requirements for each project, aligning outputs with client expectations.
- Crafted a range of marketing materials such as brochures and flyers to support promotional efforts.
- Delivered rough drafts to clients and management for prompt approval, streamlining the review process.
Cook
Self-employeed
Louisville, Mississippi
03.2021 - 07.2024
- Efficiently prepared meals under pressure, meeting service timelines during peak hours.
- Handled up to 60 plates daily, guaranteeing timely service and customer satisfaction.
- Managed multiple orders at once while maintaining presentation and quality standards.
- Worked with teammates to streamline meal prep processes for increased efficiency.
- Developed weekly menus featuring seasonal ingredients aligned with customer tastes.
- Memorized menu items efficiently to provide accurate recommendations. to assist customers in selecting meals based on preferences.
- Operated kitchen equipment safely, adhering to health regulations and guidelines.
- Ensured cleanliness and organization of workspaces to promote safety in food preparation.
Cashier/Cook Shift Leader/Bookkeeper
Ellis Short Stop
08.2018 - 10.2020
- Greeted customers warmly, swiftly addressing needs to enhance satisfaction.
- Accurately managed cash register operations for all transactions.
- Balanced cash drawer post-shift, ensuring accurate accounting.
- Processed payroll effectively to ensure punctual staff payments.
- Compiled comprehensive audit reports through meticulous financial tracking.
- Facilitated timely document and invoice delivery for management purposes.
- Organized inventory efficiently while restocking merchandise in front lanes.
- Worked closely with kitchen team to ensure compliance with food safety protocols.
Customer Service Representative
Everise
Remote, MS
02.2018 - 03.2020
- Resolved escalated customer complaints, ensuring customer satisfaction and retention.
- Delivered timely customer service to effectively address and resolve complaints.
- Assisted customers with inquiries, resolving issues to enhance overall customer experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided product information and guided customers through processes.
- Managed customer accounts and updated records in the system.
Tray Packing
Peco Foods
05.2011 - 02.2015
- Optimized tray packing processes, enhancing production efficiency and daily output of over 100 trays.
- Conducted quality checks to ensure accuracy in packed items.
- Collaborated with team members to consistently achieve daily production goals and deadlines.
- Maintained organized workspace to enhance safety and support productivity.
- Updated knowledge of industry trends and best practices for packaging materials to improve operational effectiveness.
- Coordinated closely with other departments to ensure seamless order completion.
- Utilized equipment safely and efficiently, adhering to all company guidelines.
Cashier/Cook Shift Leader/Bookkeeper
Space Way Oil Company
02.2006 - 04.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Assisted customers with returns and refunds, effectively resolving transaction issues to enhance customer satisfaction.
- Greeted customers entering store, addressing needs promptly to improve overall shopping experience.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs, contributing to increased sales revenue.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed approximately over 50 incoming calls daily.
Education
Basic Electrical Wiring
East Central Community College
Decatur, Mississippi, MS03-2025
Phlebotomist
Beckford Health
01-2025
Forklift
East Central Community College
Decatur, Mississippi, MS11-2024
Advance Welding
East Central Community College
Decatur, Mississippi, MS11-2024
Basic Welding
East Central Community College
Decatur, Mississippi, MS10-2024
Phlebotomist
Stepping Stone Career College
Louisville, MS05.2015
Some College (No Degree) - Certified Nursing Assistant
Stepping Stone
Decatur, MS03-2015
Cosmetology Education
East Central Community College
Decatur, MS01-2000
Skills
- Customer support and service
- Cleaning and organization skills
- Culinary expertise
- Sanitation standards compliance
- Adaptability in dynamic environments
- Maintenance of kitchen equipment
- Telephone communication proficiency
- Bookkeeping expertise
- Word processing capabilities
- Performance enhancement strategies
- Organizational effectiveness
- Multitasking proficiency
- Active listening skills
- Order processing abilities
- Goal achievement strategies
- Inventory oversight management
- Communication skills, verbal and written
- Cash handling expertise
- Computer literacy
- Interpersonal effectiveness
- Detail orientation
- Leadership skills
- Resilience and patience
- Work ethic strength
- Decision-making capabilities
- Typing speed proficiency
- Pressure management abilities
- Creative problem-solving techniques
- Welding methods
- Food handler certification
- Basic electrical wiring
- Phlebotomy techniques
Certification
FORKLIFT
Timeline
Cook
Self-employeed
03.2021 - 07.2024
Craft Designer
Self-employeed
02.2021 - 06.2026
Cashier/Cook Shift Leader/Bookkeeper
Ellis Short Stop
08.2018 - 10.2020
Customer Service Representative
Everise
02.2018 - 03.2020
Tray Packing
Peco Foods
05.2011 - 02.2015
Cashier/Cook Shift Leader/Bookkeeper
Space Way Oil Company
02.2006 - 04.2010
Basic Electrical Wiring
East Central Community College
Phlebotomist
Beckford Health
Forklift
East Central Community College
Advance Welding
East Central Community College
Basic Welding
East Central Community College
Phlebotomist
Stepping Stone Career College
Some College (No Degree) - Certified Nursing Assistant
Stepping Stone
Cosmetology Education
East Central Community College