Kay Allen

• Prepared and cooked meals following standardized recipes and safety protocols.
• Collaborated with kitchen staff to ensure timely meal service during peak hours.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Assisted in inventory management, monitoring stock levels, and ordering supplies as needed.
• Implemented food presentation techniques to enhance dish appeal consistently.
• Trained new team members on kitchen procedures and food safety standards.
• Monitored food quality to ensure compliance with health regulations and customer satisfaction.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
• Communicated closely with servers to fully understand special orders for customers.
• Streamlined kitchen operations with effective communication and collaboration among team members.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Owned and operated a Sub Shop for 18 years.

• Maintained cleanliness and organization of guest rooms and common areas.
• Operated cleaning equipment, including vacuum cleaners and floor scrubbers.
• Assisted in inventory management of cleaning supplies and linens.
• Collaborated with team members to optimize cleaning schedules and workflows.
• Ensured compliance with health and safety standards in all housekeeping practices.
• Trained new staff on cleaning protocols and best practices for efficiency.
• Implemented improved cleaning techniques to enhance guest satisfaction scores.
• Conducted regular inspections of rooms to ensure quality standards were met.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Operated electronic backpack vacuums and floor sweepers.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
• Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
• Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
• Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
• Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
• Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
• Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
• Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
• Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
• Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
• Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
• Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
• Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
• Streamlined laundry operations, sorting and treating items according to fabric care specifications.
• Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
• Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
• Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Washed and put away kitchen dishes, utensils and glassware.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Handled requests for extra linens, toiletries and other supplies.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Returned emptied garbage receptacles to proper locations.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Polished fixtures to achieve professional shine and appearance.
• Rotated linens in storerooms and replenished when supplies ran low.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Hang, cleaned and rehung draperies to maintain freshness.