KAY BARKE
Myrtle Creek,OR
Summary
Diligent, collaborative and reliable persons with superior work ethic and 6 years of customer service experience. Customer-focused employee with commitment to quality assurance. Looking to bring honesty, accountability, and dedication to a new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Relationship Consultant (Personal Banker)
U.S. Bank
Roseburg, OR
09.2022 - Current
- Developed financial plans for customers based on their individual needs.
- Advised customers on various banking products and services such as loans, investments, and credit cards.
- Analyzed customer's financial information to determine the best banking products for them.
- Processed loan applications and prepared relevant documents for approval.
- Monitored changes in regulations affecting banks and updated policies accordingly.
- Performed daily reconciliation of bank accounts to ensure accuracy of records.
- Conducted risk assessments on potential loan applicants to assess creditworthiness.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
Manager
Grocery Outlet
Myrtle Creek, OR
06.2020 - 06.2022
- Delegated assignments to meet coverage needs and keep store standards
- Set performance expectations for employees and implemented improvement plans to reach targets
- Promoted team-oriented culture with common sales, service, and productivity goals
- Directed and kept store merchandising standards to present organized and engaging in-store experience
- Set up promotional displays to highlight new products and exclusive offers
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Reviewed online customer reviews and comments to locate needed store improvements
Cashier/Stocker
Dollar General
Myrtle Creek, OR
10.2018 - 05.2019
- Read weekly sales inserts and tracked changing prices to remain up to date on store promotions
- Return unsellable merchandise and obtain replacements for customers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Balanced tills, managed cash, processed credit card and payment batches
- Organized stockroom by keeping products in correct locations, helping to maintain correct inventory counts and free-flowing aisleways
Education
High School Diploma -
Ontario High School
Ontario, OR01.2011
Skills
- Cash register operation
- Cash drawer balancing
- Issue resolution
- Payment processing
- Loss prevention
- Merchandise restocking
- Safe food handling
- Cash counting machine operations
- Credit products
- Cross-Selling and Partner Referrals
- Loan Closing
- Product Promotion
Certification
- Notary Public
- NMLS License
Accomplishments
- Quarter top performer crystal
- Shield award
Timeline
Client Relationship Consultant (Personal Banker)
U.S. Bank
09.2022 - Current
Manager
Grocery Outlet
06.2020 - 06.2022
Cashier/Stocker
Dollar General
10.2018 - 05.2019
High School Diploma -
Ontario High School
Similar Profiles
Whitney MillerWhitney Miller
Customer Service Expert at U.S. BankCustomer Service Expert at U.S. Bank
Jolene KilpatrickJolene Kilpatrick
Bank Teller at U.S. BankBank Teller at U.S. Bank
Ramon HernandezRamon Hernandez
Assistant Vice President at U.S. BankAssistant Vice President at U.S. Bank
Caroline HornerCaroline Horner
Collections Agent /Customer Service Representative at U.S. BankCollections Agent /Customer Service Representative at U.S. Bank
Trevor ThomasTrevor Thomas
Garage Door Technician at Wise Choice Garage DoorGarage Door Technician at Wise Choice Garage Door