Kay Driver

As the Director of Talent Acquisition for North America, I am responsible for leading recruiting efforts across more than 120 locations, overseeing a team of 18 talent acquisition professionals, and reporting directly to the CEO, then VP of HR. With a focus on driving recruitment excellence and operational efficiency, I play a key role in scaling the company's workforce while maintaining high standards for talent quality, diversity, and retention.

• Led and mentored 18 talent acquisition professionals, optimizing team structure and collaboration for improved recruitment outcomes.
• Exceeded hiring targets, recognized globally for top-tier retention and hire volume; awarded for outstanding talent acquisition contributions.
• Led ATS integration, streamlining workflows and enhancing candidate experience; implemented reporting structures to track KPIs and data accuracy.
• Collaborated with senior leadership to identify staffing needs and develop workforce planning strategies.
• Partnered with compensation to ensure competitive pay rates and drove wage analysis using recruitment data to inform compensation strategies.
• Championed diversity and inclusion initiatives, developing recruitment strategies to attract diverse talent and support inclusive hiring.
• Conducted regular reviews of departmental objectives, aligning goals with broader organizational priorities.
• Created data-driven recruitment strategies and reporting tools to track hiring trends and support executive decision-making.
• Built strong relationships with external recruiting agencies to expand talent networks and optimize sourcing efforts.

• Supported organizational growth plans through strategic workforce planning, ensuring talent pipelines aligned with business objectives.
• Managed a team of recruiters to deliver timely results while maintaining a high level of customer service for both candidates and hiring managers.
• Initiated proactive pipeline development efforts by cultivating long-term relationships with passive candidates in critical industries or functional areas.
• Conducted regular market research on industry trends and competitor activities to inform future talent acquisition strategies.
• Oversaw the management of recruitment budgets and vendor relationships, ensuring cost-effective solutions for sourcing top talent.
• Reduced time-to-fill metrics by optimizing interview scheduling processes and refining assessment criteria.
• Implemented effective sourcing techniques, utilizing LinkedIn Recruiter, Boolean searches, and other advanced search methods for hard-to-fill roles.

• Enhanced client satisfaction by consistently delivering high-quality candidates in a timely manner.
• Handled sensitive information discreetly while maintaining strict confidentiality at all times.
• Built an extensive network of industry connections, increasing the availability of top-tier candidates.
• Streamlined executive background check processes.
• Maintained comprehensive knowledge of market trends and industry developments, providing valuable insights to clients.
• Mentored junior recruiters on effective recruiting methods and industry best practices, contributing to the overall success of the team.

• Generated more than $200k in placement revenue through execution of over 30 targeted talent searches.
• Responsible for executing the full cycle recruiting of top tier, mid to senior level positions in Organizational Leadership and professional positions in office administration for clients.
• Make job offers, selling the compensation package to candidates, participates in negotiation.
• Partner with clients to define strategic objectives and hiring needs.
• Analyze hiring needs, determine best recruiting methods, and create client specific and/or role specific recruiting strategies.
• Generate new business through candidate/client leads, referrals and various forms of marketing.
• Build and maintain a comprehensive candidate pipeline that addresses client needs. Serve as a subject matter expert on market trends.

• Hertz Continuous Improvement Project Team -Facilitate trainings to launch new initiatives. Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
• Participate or lead staffing related activities and cross functional projects to continuously improve the efficiency and effectiveness of the function.
• Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.
• Train all Frontline employees and Senior Management -Lead and implement SOI initiatives that involve all areas of the operations. Location Manager Duties include, but not limited to; -Train, coach and motivate the frontline counter staff -Host and interview candidates at our local job fair -Work with local management in identifying products and opportunities for generation revenues -Assist in training new hires and making sure they completed the road maps.
• Manage team of 45 employees that report to me directly - Conduct regular meetings with management to drive compliance with training and performance.
• Maximize counter sales revenue.
• Conduct in person interviews with candidates and utilize behavioral interviewing techniques to evaluate candidates.
• Train managers on effective interviewing techniques and how to use the applicant tracking system.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
• Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.
• Led team in identifying and implementing lean and continuous improvement actions to enhance production volume and efficiency while exceeding quality standards and product specifications.