Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kay Fett

Center Point

Summary

Dynamic professional with a solid background in customer service and team coordination. Skilled in inventory management and time management, consistently delivering accurate and timely support to enhance customer experience and operational efficiency.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
Onalaska
11.2023 - 01.2025
  • Managed inventory levels to ensure availability of popular items.
  • Communicated with store staff to resolve customer inquiries efficiently.
  • Maintained cleanliness and organization of shopping areas for customer convenience.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Assisted customers in selecting items that met their individual needs and preferences.

Human Resources Specialist

Wisconsin Army National Guard
Wisconsin Rapids
01.2021 - 03.2024
  • Administered personnel records.
  • Assisted in maintaining employee records and updating HR databases regularly.
  • Created and managed employee handbooks, policies and procedures, and job descriptions.
  • Coordinated assignments, promotions, separations, and benefits for service members.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.

Restaurant Hostess

La Crosse Distilling
La Crosse
09.2022 - 01.2023
  • Greeted guests warmly and ensured a positive first impression.
  • Provided guests with information about the menu and daily specials.
  • Collaborated with team members to enhance overall dining experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Education

Some College (No Degree) - Psychology

University of Wisconsin, La Crosse
La Crosse, WI

Skills

  • Professionalism
  • Hardworking
  • Excellent people skills
  • Organization and attention to detail
  • Quick learner
  • Time management
  • Communication skills
  • Adaptability to change
  • Strong interpersonal skills
  • Multitasking
  • Customer service
  • Product selection

Timeline

Personal Shopper

Walmart
11.2023 - 01.2025

Restaurant Hostess

La Crosse Distilling
09.2022 - 01.2023

Human Resources Specialist

Wisconsin Army National Guard
01.2021 - 03.2024

Some College (No Degree) - Psychology

University of Wisconsin, La Crosse

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