Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kay Gibson

Daytona Beach

Summary

Highly motivated hard worker with extensive customer service skills. Very professional, dependable, and hard working. I work well with others but can also work alone if need to.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Shopper/Delivery Driver

InstaCart
06.2020 - Current
  • Shop for customer items
  • Deliver customer order in a timely manner

Shopper/Delivery Driver

Doordash
11.2019 - Current
  • Pick up customer order
  • Deliver customer order
  • Shop for items for customer if needed

Insurance Customer Service Specialist

TTEC(Progressive Insurance)
07.2021 - 10.2022
  • Answer Calls
  • Help with insurance policy
  • Accept Payments

Caregiver/Sitter

American Care Group
02.2015 - 03.2018
  • Help the patient with ADL's
  • Companionship
  • Take Blood Pressures
  • Medication reminder
  • Feed patient when needed
  • Cook
  • Take patient to doctor appointments
  • Charting

Education

Insurance License -

College of Insurance
01.2021

Patient Care Assistant Certificate - undefined

Daytona State College
01.1999

Graduated - undefined

Mainland High School
01.1996

Skills

  • Problem Solving
  • Multitasking
  • Computer Skills
  • Communication
  • Organization
  • Strong work ethic
  • Medical terminology
  • HIPAA compliance
  • Insurance verification
  • Patient relations
  • Workflow optimization
  • Customer service
  • Data entry
  • Order accuracy
  • Delivery management
  • Verbal and written communication

Timeline

Insurance Customer Service Specialist

TTEC(Progressive Insurance)
07.2021 - 10.2022

Shopper/Delivery Driver

InstaCart
06.2020 - Current

Shopper/Delivery Driver

Doordash
11.2019 - Current

Caregiver/Sitter

American Care Group
02.2015 - 03.2018

Patient Care Assistant Certificate - undefined

Daytona State College

Graduated - undefined

Mainland High School

Insurance License -

College of Insurance