Kay Gilchrist
Trenton,NJ
Summary
Seeking a position which will utilize my knowledge as well as my ability to learn. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Access Associate
Penn Medicine Princeton Health
Plainsboro, NJ
09.2019 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Organized patient records and database to facilitate information storage and retrieval.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Department Secretary
Penn Medicine Princeton Health
Plainsboro, NJ
12.2014 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Education
High School Diploma -
Trenton Central High School
Trenton, NJSkills
- Typing
- Registration
- Fee Collection
- Insurance Verification
- Medical terminology
- Organization
- Document filing
- Medical Records Management
- Incoming Call Reception
- Nursing Station Operations
- System updates
- Information Collection
- Data entry background
- Clerical
- Multitasking abilities
Timeline
Patient Access Associate
Penn Medicine Princeton Health
09.2019 - Current
Department Secretary
Penn Medicine Princeton Health
12.2014 - 11.2019
High School Diploma -
Trenton Central High School
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