Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Kay Gilchrist

Trenton,NJ

Summary

Seeking a position which will utilize my knowledge as well as my ability to learn. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Patient Access Associate

Penn Medicine Princeton Health
Plainsboro , NJ
2019.09 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Department Secretary

Penn Medicine Princeton Health
Plainsboro , NJ
2014.12 - 2019.11
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

Education

High School Diploma -

Trenton Central High School
Trenton, NJ

Skills

  • Typing
  • Registration
  • Fee Collection
  • Insurance Verification
  • Medical terminology
  • Organization
  • Document filing
  • Medical Records Management
  • Incoming Call Reception
  • Nursing Station Operations
  • System updates
  • Information Collection
  • Data entry background
  • Clerical
  • Multitasking abilities

Timeline

Patient Access Associate

Penn Medicine Princeton Health
2019.09 - Current

Department Secretary

Penn Medicine Princeton Health
2014.12 - 2019.11

High School Diploma -

Trenton Central High School
Kay Gilchrist