Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kenvonna Griffin

Kenvonna Griffin

Customer Service Representative
Simpsonville,SC

Summary

Production Associate/Proxy proficient in assembly line work, strong communication skills. Effective at keeping areas running effectively, clean and neat to avoid delays, as well as down time. Bringing 10 years of related experience, including basic maintenance tasks, equipment operation and inspection abilities. Hardworking Production Associate/Proxy offering 10+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products, communication with forklift drivers, finish, assembly, corrosion, application, and suppliers to make sure each area has what it needs to continue production without delays. Excellent history of working well with other team members and pitching in to help achieve team goals. Reliable production professional ready to apply abilities and contribute to company success. Efficient in taking on any job and completing high-quality work. Experienced in monitoring line performance and preparing materials for logistics production. 10-year experience, on line, as well as 5 years of off offline experience, while training other associates. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Proxy/Production Associate

BMW Manufacturing Plant
Greer , SC
08.2011 - Current
  • Managed team of 16, as Proxy to help perform daily task each day for different areas.
  • Work with at least 6 different areas, in making sure area has what's needed to keep all lines running daily.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Performed hand-finishing of final products after assembling component parts for items.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Inspected finished products for quality and adherence to customer specifications.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Oversaw logistics and inventory management for storeroom.
  • Examined incoming fixtures and compared to documentation for accuracy and quality.
  • Monitored employee actions for adherence to safety procedures.
  • Used hand trucks, forklifts to complete tasks and transport items.

Sales Associate

Buick Pontiac GMC
Easley, SC
03.2006 - 10.2009
  • 10 years of sales experience overall.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.

Education

Associate of Arts - Applied Science

Greenville Technical College
Greenville, SC
05.2011

High School Diploma -

Elbert County High School
Elberton, GA
06.1993

Skills

  • Supply Chain Management
  • Supply chain distribution
  • Inventory Control
  • Process Optimization
  • Environmental Compliance
  • Project Management
  • Safety and compliance
  • Logistics
  • Work order review
  • Worksite safety

Accomplishments

  • Used Microsoft Excel, Apex, IPST, PSCT, some training on the Zenon
  • Documented and resolved fixture issues which led to excellent results.
  • Resolved product issue through testing fixtures

Timeline

Proxy/Production Associate

BMW Manufacturing Plant
08.2011 - Current

Sales Associate

Buick Pontiac GMC
03.2006 - 10.2009

Associate of Arts - Applied Science

Greenville Technical College

High School Diploma -

Elbert County High School
Kenvonna GriffinCustomer Service Representative