Kay Huang
San Francisco,CA
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
19
19
years of professional experience
Work History
Mapping Driver
Uber & Lyft LLC
01.2017 - 11.2021
- Assisted with day-to-day operations, working efficiently and productively.
- Applied effective time management techniques to meet tight deadlines. strongly using GPS located customer in busy traffic.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written in bilingual skill.
- Worked flexible hours across night, weekend and holiday shifts.
- Worked effectively in fast-paced environments.
Parking Attendant
Laz Parking LLC
05.2015 - 05.2017
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Answered general questions about parking fees, facilities, and directions.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Responded to emergencies by directing traffic during emergency situations.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Removed safety hazards, soiled items, and trash from customer areas.
- Determined customer needs by asking relevant questions and listening actively to responses.
Special Events Coordinator
ABC Parking CO
San Francisco, CA
2008.02 - 2015.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
speical assIstant to GM
Hakka Specially cultural center in Taiwan
Hischure county , Taiwan
06.2002 - 07.2008
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed budget implementations, employee evaluations, and contract details.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
Associate of Arts - Homeland Security
San Francisco City College
San Francisco, CA07.2017
Skills
- Driving and Transportation
- Valid Driver's License
- Route Management
- Order Picking and Processing
- Verbal and Written Communication
- Customer Service
- Safety Management
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working
Timeline
Mapping Driver
Uber & Lyft LLC
01.2017 - 11.2021
Parking Attendant
Laz Parking LLC
05.2015 - 05.2017
Special Events Coordinator
ABC Parking CO
2008.02 - 2015.02
speical assIstant to GM
Hakka Specially cultural center in Taiwan
06.2002 - 07.2008
Associate of Arts - Homeland Security
San Francisco City College
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