KAY JONES
Keller,Texas
Summary
Well-organized administrative professional experienced in office support. Skilled in coordinating documents, records, and resources to maintain smooth daily operations.
Overview
10
10
years of professional experience
Work History
Traffic Office Coordinator
Schneider Logistics
Keller, Texas
01.2024 - 08.2024
- Managing Ford Motor Company Logistics.
- Using Microsoft Excel daily to update and manage shipments and will-call orders.
- Tracking, tracing, and expediting shipments.
- Sending out crucial email communication throughout the day.
- SAP, LTL, HOD, Tableau, and TQL systems used.
Global Forwarding Coordinator
C.H Robinson
Southlake, Texas
01.2021 - 05.2023
- Tracked and traced ocean imports.
- Updated clients daily through email system to allow them to follow shipments in real time.
- Contacted terminals and rails for shipment updates.
- Paid demurrage, port fees, and terminal fees related to releasing shipments.
Member Services – Lead
Cigna Health Spring
Bedford, Texas
02.2015 - 02.2017
- Conducted weekly meetings with team
- Updated metrics, company policies, attendance, and feedback.
- Assisted provider's offices with member coverage.
- Inbound and outbound calls, when needed.
Education
University of Arizona
08-2024
Skills
- Microsoft Excel 2019, Word, Office, Teams, OneNote
- Interpersonal and leadership skills
- Time management, flexibility
- Problem solving, critical thinking, multitasking
- Exceptional communication
- Teamwork
- Meeting planning
- Customer Service
- Client Relations
- Correspondence Management
Timeline
Traffic Office Coordinator
Schneider Logistics
01.2024 - 08.2024
Global Forwarding Coordinator
C.H Robinson
01.2021 - 05.2023
Member Services – Lead
Cigna Health Spring
02.2015 - 02.2017
University of Arizona
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