Kay Latoza
Church Hill,IN
Overview
16
16
years of professional experience
Work History
Care Giver
Campbell Family
Crown Point, IN
11.2008 - 06.2024
- Laundered clothing and bedding to prevent infection.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Drove clients to doctors' appointments and social outings.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Health Care Assistant
Latoza Family
Winamac, IN
09.2010 - 11.2012
- Facilitated patient admission, transfer, and discharge processes.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Interacted positively with family members of patients while delivering compassionate care.
- Reminded patients to take prescribed medications or nutritional supplements.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Administered medications orally or topically as prescribed by physician.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Organized medical records for patient care plans and ensured accuracy.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Actively participated in team meetings discussing patient cases and best practices.
- Administered medications and educated patients and families on correct at-home administration.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Associate of Applied Science - Business And Sales And Marketing Degrees
Davenport University
Grand Rapids, MI08-2000
Skills
- Compassionate client care
- Medication and appointment reminders
- Reliability and punctuality
- Daily living activities assistance
- Housekeeping tasks
- Strong ethics
- Documentation
- Medication coordination
- First aid and safety
- Multitasking and organization
- Elderly care
- Patient care and companionship
- Emotional support
- Records management
- Verbal and written communication
- Disability support
- Special needs care
- Medication administration
- Basic housekeeping
- Verbal and written communication skills
- Medical office administration
- Patient companionship
- Problem-solving
- Compassionate care
- Adaptability and flexibility
- Compassionate communication
- Client transportation
- Patient mobility assistance
- Progress documentation
- Safety awareness
- Relationship building
- Conflict resolution
- At-home care instruction
- Dependable and responsible
- Flexible schedule
- Mobility assistance
- Transportation services
- Housekeeping
- Meal preparation
- Direct patient care
- Active listening
- Medical record-keeping
- Patient care
- Daily living assistance
- Patient assessments
- Heavy lifting
- Medical records management
- Physical therapy support
Affiliations
- Walking
- Dog walking
- Dog sitting
- Helping out with friends and Family
- Puzzles
- Reading
- Organizing
- Projects
- Puzzles
Timeline
Health Care Assistant
Latoza Family
09.2010 - 11.2012
Care Giver
Campbell Family
11.2008 - 06.2024
Associate of Applied Science - Business And Sales And Marketing Degrees
Davenport University