Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Languages
Generic

Kay M. Ozaki

HR Executive
San Diego,CA

Summary

Human Resources Executive with 20+ years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment, and employee relations. Maintains strong stakeholder focus and a service-oriented attitude with excellent organization and interpersonal skills to excel in a multi-cultural environment.

Industries: Bio Tech, Life Science, Medical Device, Robotics, Defense, Telecom.

Achievements: Awarded 'Great Place to Work' Award, twice, within 6 months Transformed organizations through process improvements, revamping HRIS systems, culture, employee engagement initiatives, leadership development, training, talent management and acquisition. HR Expertise Global HR Management Change Management HR Strategy Org Development | Leadership Talent Acquisition |Succession Planning Performance Management Policies & Processes |Labor & Union| Total Rewards & Benefits

Overview

25
25
years of professional experience
1
1

SPHR

1
1

SHRM-SCP

1
1

GPHR

Work History

Global Head of HR

Neato Robotics
2020 - Current
  • Manage employees and offices in 9 cities in Europe and Asia
  • Revamped all the HR processes, policies, and programs, including world class onboarding, training, HRIS, benefits, Performance management, Training and Development, D&I, and recruiting.
  • Strategize, communicate and market forward-thinking HR solutions and programs to help businesses attract, retain and develop a diverse workforce
  • Implemented and improved participation performance reviews, promotions, succession planning, and action plans resulting from employee and manager feedback (including 9box, retention analysis, etc, year after year).
  • Spearheaded and achieved placement in 'Great Place to Work' Certification, 46% approval rating to 85% within 6 months
  • Reduced turnover from 52% to 18% in 9 months
  • Improved Employer Branding and developed intranet and internal communications with weekly updates.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Recruited top talent to maximize profitability.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Liaised between multiple business divisions to improve communications.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

VP of Human Resources

SLD Laser/ Kyocera
2019 - 2019
  • US, Europe, Asia
  • Collaborated on a strategic and tactical level with operating leaders on a variety of Human Resource and business-related initiatives to support organization and operational goals
  • Revamped HR policies and processes, Talent Acquisition process, management training
  • Spearheaded and achieved nomination into 'Great Place to Work' Certification within 6 months
  • Partnered with senior executives and management to develop and drive plans that optimize talent, structure, process and culture.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

Senior HR Director (Site)

Thermo Fisher, Silicon, Niche Diagnostics R&D
2018 - 2019
  • Developed and executed strategies to improve high turnover, low morale, management training, creating cross functional opportunities, employee engagement and culture based on employee surveys.
  • Facilitated senior leadership development and collaboration, and improved collaboration between departments and middle management, which resulted in improved overall business performance.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships, and mission.
  • Collaborated with stakeholders across the organization to maintain a proper flow of communication and the execution of planned initiatives and projects.

Global Senior HR Director

Fujitsu/PFU America, Silicon Valley
2016 - 2018
  • Document imaging technology| US, Europe, Asia
  • Supported 5 CEOs, CFO and 2 HR Directors in the U.S., Asia and Europe (3 separate companies in US)
  • Partnered with other Global HR Business Partners/Directors (APAC/EMEA) to ensure cross-utilization of information and projects
  • Recruited to harmonize and standardize HR programs/systems for entire organization worldwide
  • Worked closely with senior leaders on workforce planning,succession planning, culture, employee retention, employee relations, management coaching and change management
  • Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
  • Drove timely and successful delivery of service to customer needs and objectives.
  • Worked with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions and customer value.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Liaised between multiple business divisions to improve communications.

Director of HR & Administration

Think Surgical
2012 - 2016
  • Robotics/Medical device| US, Europe and Asia
  • Built first HR function and team by implementing all new HR processes, policies and programs
  • Work and build trust and credibility with new leadership team through complete transformation/change management
  • Grew organization from 40 to 150+ employees, reducing time to fill, improve hiring through training and coaching, improving processes
  • Implemented Great Place to Work committee, programs to build corporate culture

Site HR Leader/Manager

GE/General Electric Oil & Gas| Silicon ValleySite
2010 - 2012
  • Developed and executed a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention, leveraging workforce analytics and insights
  • Implemented HR best practices to include performance management, compensation planning, workforce/succession planning, and talent management
  • Developed strategies to minimize work disruptions during business relocations, workforce reductions and restructuring by improving transparency, credibility, trust and communication
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Developed succession plans and promotion paths for staff.
  • Reduced turnover to 18% to 10%, while raising employee satisfaction rating 65% to 92% by spearheading a 'Great Place to Work Committee and Program' focused on increasing employee morale, engagement, and retention

Senior HR Business Partner & Labor Relations

BAE Systems Inc.
2007 - 2010
  • Global Defense: -Land and Armaments Division
  • Dual role: supporting non-Union and Union departments, half the organization
  • Coached managers on complex, highly sensitive employee relations issues, investigations, and crisis management
  • Advised management on union population, employee relations, and performance-related issues, problems, discipline, etc
  • Co-chaired Union negotiations with unprecedented money-saving strategies
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within the company to reach business goals.
  • Advised senior management on organizational development and change management initiatives.
  • Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to businesses.
  • Investigated and liaised with the legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.

Regional HR Manager

NTT America, Silicon Valley
2001 - 2006
  • Largest Global Telecom |Data Networking division| 4 offices on West Coast
  • Provided counsel to senior management and employees on various human resources matters including employee relations, performance management, employment law compliance, policy, compensation and benefits, and recruitment support, executing new programs and processes.

HR Consultant

Employee Service.com
1998 - 2001
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.

HR Generalist & Consultant

Miami Herald Media Company
1996 - 1998
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.

Education

Bachelor of Arts - International Business, Political Science

Pennsylvania State University
University Park

MS - HR Management

Nova Southeastern University

Certification - Advanced Strategic HR, Executive Women

Cornell University

Skills

  • Compensation and Benefits
  • HR Best Practices
  • HR Metrics, HR Operations
  • Training Development
  • Labor Negotiations
  • Strategic Planning
  • Performance Management System, 9 box
  • Workforce Analysis
  • Process, Continuous Improvement
  • Onboarding, Training and Development
  • Rewards and Recognition
  • Federal and California State Employment law
  • Executive Coaching, Leadership Development
  • Mergers & Acquisitions
  • Employee Experience, Culture, Great Place to Work

Accomplishments

  • Transformed high turnover and low morale organizations into Great Places To Work within 6 months.
  • Awarded two organizations with the 'Great Place to Work' Certification from the Great Place to Work Institute within 6 months.
  • Improved Employee Survey ratings from 46% to 85% within 6 months.
  • Reduced Turnover of 52% to 18% within 9 months
  • Saved organization from $3 million + loss through HR analysis and prevented unnecessary relocation and organizational changes.
  • Implement Kaizen and continuous improvement processes to HR processes and programs and in other parts of the organization.

Certification

  • SPHR
  • GPHR
  • SHRM-SCP

Affiliations

  • SDHRF- San Diego HR Forum
  • NCHRA - Northern California HR Association
  • SHRM - Society for HR Management
  • Cal-SHRM -California SHRM-Northern California
  • NCSDHR- North County San Diego HR Association
  • BAHREC- Bay Area HR Executive Council- Board Member

Languages

Japanese
Limited Working

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Kay M. OzakiHR Executive