Kay Rampelt
Fort Collins,CO
Summary
Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Slippery Mermaid
01.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Increased sales significantly by upselling higher-end products to customers.
Sushi Chef
Slippery Mermaid
03.2021 - 08.2023
- Prepared high-quality seafood, rice, and ingredients for sushi.
- Used various types of knives, hand tools, and utensils on fish in preparation for sushi.
- Maintained well-organized environment to keep work consistent.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Set up and broke down kitchen for service.
- Coordinated with team members to prepare orders on time.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Modified recipes to accommodate dietary restrictions and allergies.
- Trained and mentored new staff members in kitchen safety, sanitation, and cooking techniques.
- Utilized culinary techniques to create visually appealing dishes.
Fast Food Worker
Wendy's
01.2021 - 03.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Science - Human Dimensions of Natural Resources
Colorado State University
Fort Collins, CO05.2027
High School Diploma -
Sewickley Academy
Pittsburgh, PA06.2023
Skills
- Sales Techniques
- Conflict and Complaint Resolution
- Critical Thinking
- Cool Under Pressure
- Social Perceptiveness
- Speaking
- High-Energy and Stamina
- Team Collaboration
- Organization and Prioritization
Hobbies
I enjoy physical activity such as yoga, running, climbing, and hiking. I love to express myself artistically through painting and drawing which contributes to my creative mind. Additionally, I am very outgoing and love to try new things. I've been referred to as a "people-person" and can start a conversation with pretty much any person.
Timeline
Waitress
Slippery Mermaid
01.2023 - 08.2023
Sushi Chef
Slippery Mermaid
03.2021 - 08.2023
Fast Food Worker
Wendy's
01.2021 - 03.2021
Bachelor of Science - Human Dimensions of Natural Resources
Colorado State University
High School Diploma -
Sewickley Academy
Similar Profiles
Noah SyeNoah Sye
Sushi Chef at Slippery MermaidSushi Chef at Slippery Mermaid
Erin ManganErin Mangan
Server, Chef at The Slippery Mermaid (850-748-2146)Server, Chef at The Slippery Mermaid (850-748-2146)
Dana BaughmanDana Baughman
Special Education Paraprofessional at Slippery Rock Area School DistrictSpecial Education Paraprofessional at Slippery Rock Area School District
Sam CookSam Cook
Dean of Students at WALT CLARK MIDDLE SCHOOLDean of Students at WALT CLARK MIDDLE SCHOOL
ERIC CRENWELGEERIC CRENWELGE
Field Operations Supervisor at Pulse FiberField Operations Supervisor at Pulse Fiber