KHADIJAH SANDEFUR
Acworth,GA
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
At Home Decor Superstore
05.2024 - Current
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to achieve sales targets, fostering a positive work environment.
- Organized merchandise displays to maximize visibility and drive customer interest in products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Certified Pharmacy Technician
Walmart
01.2023 - 01.2024
- Works closely with a pharmacist to ensure the health and safety of their patients
- Help fill prescriptions, get refill authorizations from prescribers and have several other duties
- Answering the pharmacy phone, Helping patients locate over-the-counter medications
- Packaging and labeling often involve typing the correct information and instructions on the label, printing it out and securing it onto the appropriate bottle or container.
- Assisted pharmacists in patient consultations, providing medication information and answering inquiries.
Customer Service Representative
BPO American Inc.
01.2020 - 01.2022
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items.
- De-escalate situations involving dissatisfied customers, offering patient assistance and support.
- Resolved customer inquiries via phone, email, and chat to ensure prompt service delivery.
- Collaborated with team members to enhance customer satisfaction through effective problem-solving.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Science - Pharmaceutical Medicine
Ultimate Medical Academy
Clearwater, FL05-2026
High School Diploma -
Ronald E McNair High School
Atlanta, GA05-2012
Skills
- MS Excel
- MS Powerpoint
- MS Word
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Listening skills
- Excellent people skills
- Cash handling
- Sales expertise
- Friendly and outgoing
- Verbal and written communication
CORE COMPETENCIES
- Excellent Communication Skills
- Strong Interdepartmental Relationships
- Team Leadership
- Customer Service
- Training
Timeline
Sales Associate
At Home Decor Superstore
05.2024 - Current
Certified Pharmacy Technician
Walmart
01.2023 - 01.2024
Customer Service Representative
BPO American Inc.
01.2020 - 01.2022
Associate of Science - Pharmaceutical Medicine
Ultimate Medical Academy
High School Diploma -
Ronald E McNair High School