Kay Shuler
WHITE PLAINS,NY
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Regus Management Group
White Plains, NY
10.2017 - 01.2025
- Performed administrative tasks such as filing documents, scheduling appointments.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered questions from customers regarding products and services offered by the company.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Composed, edited and typed complex memos and reports with job-related software.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Directed customer inquiries to appropriate department personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
- Assisted with processing monthly payments through the online POS system
Production Coordinator
The Works Films LLC
New York, NY
10.2019 - 11.2023
- Assisted in assembling stage sets and props onsite.
- Ran errands as necessary for the production team.
- Monitored scene progress and assisted with any adjustments needed by the director.
- Maintained a clean work environment at all times.
- Assisted during video shoots by confirming sound quality and adjusting lighting.
- Remained alert, active, and ready to respond to requests using variety of available resources.
- Assessed equipment to determine need for repair or replacement.
- Assisted in the creation of production storyboards, enhancing visual planning.
- Coordinated with vendors for rental equipment needs.
- Provided technical support during live broadcasts or recordings.
- Organized and coordinated key communications between cast and technical crew.
- Kept records of daily production activities.
- Assisted in post-production tasks, including editing support and material organization.
- Coordinated daily production schedules to ensure timely completion of projects.
- Trained staff on use of software, printers and audio-visual equipment.
- Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
Sales Associate
Lord & Taylor LLC
Yonkers, NY
06.2017 - 12.2020
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Bagged or packaged purchases and wrapped gifts.
- Handled returns and exchanges according to company policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Upsold additional items based on customer interests and needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided exceptional customer service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Conducted inventories on a regular basis to track stock levels.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Bachelor of Arts - Radio And Television
Clark Atlanta University
Atlanta, GA05-2010
Skills
- Data entry
- Time management
- Inventory management
- Communication skills
- Problem solving
- Attention to detail
- Task prioritization
- Team collaboration
- Cash handling
- Sales strategies
- Visual merchandising
- Customer needs assessment
Timeline
Production Coordinator
The Works Films LLC
10.2019 - 11.2023
Office Administrative Assistant
Regus Management Group
10.2017 - 01.2025
Sales Associate
Lord & Taylor LLC
06.2017 - 12.2020
Bachelor of Arts - Radio And Television
Clark Atlanta University
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