Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kay Soe

Roseville,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Excellent interpersonal background with clients that can exceed expectations within a professional and outgoing environment. Excels in child care-taking tasks and a keen sense in problem-solving skills within an adolescent environment. High tolerance in patience and poses a 100% level of exertion in assignments.

Overview

1
1
year of professional experience

Work History

Bobarista

OhnnyGoody INC
11.2022 - Current
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Followed exact recipes for mixing and preparing beverage and food items.

Education

High School Diploma -

Bella Vista High School
Fair Oaks, CA
06.2021

Skills

  • Optimal Inventory Levels
  • Production Preparation
  • Work Station Assignments
  • Customer Loyalty
  • Customer Service
  • Calm and Pleasant Demeanor
  • Staff Motivation and Discipline
  • Hiring Procedures
  • Maintain Food Safety
  • Inventory Control
  • Customer Needs Assessments
  • Backroom Stocking
  • Storage Organization
  • Counting Money

Languages

Burmese
Native or Bilingual
English
Native or Bilingual

Timeline

Bobarista

OhnnyGoody INC
11.2022 - Current

High School Diploma -

Bella Vista High School

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Kay Soe