Kay Song
Katy
Summary
Detail-oriented economics major in pursuit of B.S. degree, aiming for finance or business internship to apply expertise in economic theory, financial analysis, and data interpretation to facilitate strategic decision-making and promote organizational advancement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
HoneyPig Katy
Katy
12.2023 - 10.2024
- Delivered exceptional customer service in a dynamic dining environment, ensuring repeat patronage.
- Accurately processed food and drink orders to maintain high guest satisfaction.
- Sustained cleanliness and organization of dining area during all shifts.
- Managed cash transactions and payments with precision at the register.
- Executed opening and closing duties, including setting up the dining area and restocking supplies.
Sales Associate
Popstroke
Katy
02.2023 - 12.2023
- Educated customers on product features and benefits, enhancing their purchasing decisions.
- Handled customer inquiries and resolved issues promptly, improving overall customer satisfaction.
- Participated in inventory management and stock replenishment activities.
- Supported promotional events, increasing brand visibility and customer engagement.
Crew Member
Bingsu
Katy
04.2023 - 05.2023
- Prepared food items in accordance with company recipes and standards.
- Coordinated with team members to enhance operations during peak hours, supporting overall service flow.
- Restocked supplies and ingredients promptly to maintain continuous food preparation availability.
- Followed safety and sanitation guidelines for food handling procedures.
- Accurately operated cash register and processed transactions.
Crew Leader
Baskin Robins
Katy
08.2022 - 01.2023
- Trained new team members on service standards and product knowledge to ensure consistent customer satisfaction.
- Delivered exceptional customer service to enhance guest experiences.
- Trained new hires on job duties, safety protocols, and company policies to promote a safe and efficient work environment.
- Managed inventory levels and restocked supplies to maintain operational efficiency.
Education
Bachelor of Science - Economics
Texas A&M University
College Station, TX05-2028
Skills
- Economic analysis
- Data interpretation
- Customer service
- Team collaboration
- Analytical skills
- Inventory management
- Effective communication
- Multitasking and organization
- Problem resolution
Certification
Envestnet On Campus - Envestnet, Issued Feb 2026
Timeline
Server
HoneyPig Katy
12.2023 - 10.2024
Crew Member
Bingsu
04.2023 - 05.2023
Sales Associate
Popstroke
02.2023 - 12.2023
Crew Leader
Baskin Robins
08.2022 - 01.2023
Bachelor of Science - Economics
Texas A&M University