Summary
Overview
Work History
Skills
Timeline
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Kay Tennison

Port Saint Lucie,FL

Summary

Results-driven administrative and management professional with extensive experience in planning, real estate operations, construction management, and financial analytics. Adept at implementing innovative solutions to enhance organizational performance and resilience. Exceptional leadership abilities with proven success in guiding teams and managing diverse projects.

Overview

8
8
years of professional experience

Work History

Volunteer Program and Humane Education Manager

Furry Friends Humane
04.2025 - Current
  • Developed and implemented educational programs for community engagement and animal welfare awareness.
  • Collaborated with staff to enhance curriculum materials for workshops and training sessions.
  • Led volunteer training initiatives, fostering skills in humane education and animal care.
  • Evaluated program effectiveness through participant feedback and adjusted strategies accordingly.
  • Design and facilitate comprehensive training programs for

volunteer skill enhancement.

  • Led a volunteer team of over 1, 000 volunteers
  • Established partnerships with organizations to expand educational resources and community involvement.
  • Developed and implemented engaging educational programs for diverse audiences.
  • Coordinated volunteer recruitment, training, and retention strategies to enhance program effectiveness.
  • Managed scheduling and logistics for volunteer events and community outreach initiatives.
  • Fostered partnerships with local organizations to expand program reach and resources.
  • Evaluated program outcomes and provided recommendations for continuous improvement.

Volunteer Program Manager

Loogerhead Marinelife Center
01.2023 - 04.2025
  • Developed and implemented volunteer recruitment strategies to increase engagement and participation.
  • Coordinated training sessions for new volunteers, ensuring compliance with safety protocols and operational standards.
  • Managed scheduling and assignments for over 250 volunteers, optimizing resource allocation across programs.
  • Led initiatives to enhance volunteer retention through recognition programs and feedback mechanisms.
  • Design and facilitate comprehensive training programs for

volunteer skill enhancement.

  • Enhance volunteer program by building strong community

partnerships and managing budgets.

  • Collaborated with cross-functional teams to design community outreach events promoting marine conservation efforts.
  • Analyzed volunteer performance data to identify trends and improve program effectiveness continuously.

Senior Closing Coordinator

Pulte Homes
01.2022 - 01.2023
  • Executed refinance and purchase closings, preparing all necessary documentation.
  • Streamlined construction progress documentation and ensured compliance with corporate standards.
  • Coordinated multi-party transactions, boosting procedural efficiency and client satisfaction.
  • Coordinated closing processes to ensure seamless transitions for home buyers.
  • Managed documentation and compliance requirements for property closings.
  • Communicated effectively with clients, lenders, and title companies to resolve issues.

Sales, Closing and Marketing Coordinator

Mattamy Homes
01.2020 - 01.2022
  • Handled contract audits, processed Addendums, and oversaw construction tracking.
  • Monitored sale processes through to closing, enhancing sales pipeline management.
  • Developed and implemented marketing campaigns across various channels to enhance brand visibility.
  • Collaborated with cross-functional teams to ensure alignment of marketing strategies with business goals.
  • Coordinated market research initiatives to identify customer needs and industry trends.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.

Post Ncloser and New Construction Closing Specialist

NVR Ryan Homes
01.2018 - 01.2020
  • Facilitated communications for efficient closings; prepared and reviewed HUD/Alta documents.
  • Achieved exemplary customer satisfaction and compliance with regulations.
  • Reviewed and verified closing documents for accuracy and compliance with regulations.
  • Developed checklists and templates that streamlined the closing procedure across teams.
  • Managed multiple closings simultaneously while adhering to strict deadlines and quality standards.
  • Implemented process improvements that enhanced document handling and reduced errors.
  • Mentored staff in customer service techniques to enhance client satisfaction during closings.

Skills

  • - Notary Public - FL
  • - BLS & CPR Certified
  • - Proficient in Microsoft Office Suite, Adobe Creative Suite, and major database management systems
  • - Expertise in data analysis, risk assessment, and strategic operational improvements
  • - Strong skills in team coaching and cross-departmental collaboration
  • - Experience in project management and complex problem-solving
  • Service improvements
  • Recruiting and interviewing
  • Relationship management
  • Staff development
  • Educational technology
  • Performance assessment
  • Educational leadership
  • Training facilitation
  • Volunteer management
  • Partnership development
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills

Timeline

Volunteer Program and Humane Education Manager

Furry Friends Humane
04.2025 - Current

Volunteer Program Manager

Loogerhead Marinelife Center
01.2023 - 04.2025

Senior Closing Coordinator

Pulte Homes
01.2022 - 01.2023

Sales, Closing and Marketing Coordinator

Mattamy Homes
01.2020 - 01.2022

Post Ncloser and New Construction Closing Specialist

NVR Ryan Homes
01.2018 - 01.2020
Kay Tennison