Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaden Torres

Avondale,AZ

Summary

Passionate to nurture individual growth by providing positive support and constructive feedback. Strong desire to engage in communication skills, problem-solving, and decision-making to help others.

Overview

9
9
years of professional experience

Work History

Direct Support Provider

New Hope Of Arizona
10.2023 - Current
  • Maintained detailed documentation on client progress, enabling effective communication among team members and ensuring continuity of care.
  • Completed comprehensive training programs in behavior management strategies, allowing for successful implementation of positive reinforcement techniques within the home setting.
  • Enhanced client independence by providing personalized, compassionate support tailored to their needs and preferences.
  • Developed strong rapport with clients by demonstrating empathy, understanding, and active listening skills.
  • Communicated effectively with families, keeping them informed about their loved one's progress and addressing any concerns or questions.
  • Developed and implemented individualized care plans to meet the individual needs of each client.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.

Manager

Chick-fil-A
03.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Focused on establishing loyal customer relationships through friendly and timely service.
  • Managed, trained, and mentored employees: tasks included professional development and performance improvement.
  • Adeptly navigate stressful environments to deliver optimized outcomes.
  • Provided best experience for customers by effectively preventing and handling customer complaints.
  • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
  • Consistently build and maintain strong relationships with staff members and guests.
  • Control production, customer relations, safety, and security Implementing break and attendance policy.
  • Supervised employees engaged in serving food and in maintaining cleanliness of food service areas and equipment.
  • Proficient at scheduling and managing work activities while consistently providing guidance and supervision.
  • Thrived within busy, high-volume environment requiring ability to prioritize and provide exceptional customer service.
  • Directed team to consistently achieve positive results and customer return by maintaining friendly and consistent customer service efficiency.
  • Dedicated mediator helping individuals reach resolutions in times of conflict.
  • Facilitate self-improvement by clarifying goals and redirecting ineffective behavior amongst team members and individuals.

Team Member

Alpha Clean Services
01.2015 - 03.2018
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Cleaned and sanitized bathrooms, kitchens, and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors, and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices, and other common areas in commercial buildings.

Child Care Provider

Guardian
11.2014 - Current
  • Ensured safe and nurturing environment for children by closely monitoring play areas, toys, and equipment.
  • Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for children
  • Established trusting relationships with families, maintaining open communication about their child's progress.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Met with parents about daily activities, positive developments, and issues.
  • Provided personalized care for infants by feeding, changing diapers, soothing, and creating comforting environment during nap times.
  • Fostered emotional growth and self-confidence in children by providing consistent encouragement and praise.
  • Facilitated conflict resolution among children by teaching effective problem-solving techniques.
  • Assisted children with homework and school projects, reinforcing learning concepts introduced in classroom.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Developed age-appropriate activities and crafts to engage children.
  • Monitored children's activities to verify safety and wellbeing.
  • Responded to inquiries from parents and guardians.

Education

Associate of Arts - Behavioral Sciences

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05.2022

High School Diploma -

Primavera Online High School
05.2017

Skills

  • Goal Setting and Tracking
  • Positive Reinforcement
  • Individualized service plans
  • Patience and understanding
  • Behavioral Management
  • Direct Patient Care
  • Team Leadership

Timeline

Direct Support Provider

New Hope Of Arizona
10.2023 - Current

Manager

Chick-fil-A
03.2018 - Current

Team Member

Alpha Clean Services
01.2015 - 03.2018

Child Care Provider

Guardian
11.2014 - Current

Associate of Arts - Behavioral Sciences

Maricopa Community Colleges - Estrella Mountain Community College

High School Diploma -

Primavera Online High School

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