Kay Wall
Bakersfield,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Well-organized professional equipped with over 30 years of varied experience in administrative and Accounts Payable. Dependable and team player with effective communication and organization skills. Detailed and precise when entering items into the data system. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
30
30
years of professional experience
Work History
Caregiver
Parents
Bakersfield, CA
10.2021 - Current
- Enhanced parents' comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Performed light housekeeping duties including laundry, meal preparation, and grocery shopping.
- Drove parents' to their medical visits and other engagements.
Office Manager
R Ranch in the Sequoias Owners Association
Kernville, CA
06.2021 - 09.2021
- Oversaw day-to-day office operations, including receiving and organizing correspondence, and answering, and forwarding calls
- Managed office inventory and placed new supply orders
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices
- Directed and oversaw office personnel activities
- Processed payroll on a biweekly basis using accounting software.
- Maintained confidential records relating to personal matters.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Assisted in recruiting, onboarding, and training new employees for the office.
Accounts Payable/Receptionist
R Ranch in the Sequoias Owners Association
Kernville, CA
07.2019 - 06.2021
- Handled vendor invoice processing according to company policy
- Researched past-due invoices
- Validated expense reports
- Answered phones in a timely manner
- Helped make reservations for owners coming to the Ranch
- Made sure to communicate with Housekeeping and Maintenance that cabins were ready.
Assistant Front Desk Manager
Bonnie Springs Ranch Motel
Las Vegas, NV
01.2018 - 03.2019
- Greeted visitors warmly upon arrival and provided directions as needed.
- Assisted guests with general services such as check-in and check-out with "InnRoad" software.
- Ensured proper payment was received by credit card or cash.
- Managed daily office operations, including opening and closing procedures, cash handling, recordkeeping, and filing systems.
- Made and confirmed reservations.
- Organized paperwork associated with reservations, cancellations, and refunds.
- Coordinated with housekeeping staff to ensure timely delivery of requested items.
- Maintained high standards of cleanliness throughout the lobby area to ensure a positive first impression for our guests.
- Prepared housekeeping and other reports.
- Represented the motel regarding guest complaints and situations that required immediate attention.
- Handled guest registration, pre-registrations, blocking reservations, and cancellations.
- Communicated with previous shift, organized shift reviewed reservations, and updated contingency.
- Strong working relationship with all motel and other staff members on the ranch.
- Always provided the highest quality of service to the customer and maintained the motel's standard of service and hospitality.
Secretary
Wall Trailers Inc.
Hamilton, MT
11.2015 - 12.2017
- Prepared and organized paperwork and other materials as needed for meetings and conferences
- Maintained calendar for meetings
- Setup and maintained filing system
- Helped with bookkeeping
- Answered a high volume of phone calls and emails
- Achievements - Writing a business plan and making marketing videos.
Accounting Assistant
TRW/Northrop Grumman
Redondo Beach, CA
08.1988 - 11.2015
- Validated purchase labor timecards, travel business expense reports, and supplier invoices.
- Audited weekly reports against purchase orders.
- Answered a high volume of phone calls and emails from buyers and suppliers daily.
- Paid over 2500 invoices from different vendors in a week.
- Maintained five different check stocks.
- Audited signatures to make sure the correct level of signature can approve certain documents.
- Helped co-workers when needed.
Education
High School Diploma -
Gardena Senior High School
Gardena, CA06.1986
Skills
- Hospitably services
- Administrative skills
- Listening skills
- Data entry
- Dedicated team player
- Phone call answering
- 10-key by touch
- Type 50 wpm
- Basic knowledge of Excel & Word
- Basic knowledge of QuickBooks
Timeline
Caregiver
Parents
10.2021 - Current
Office Manager
R Ranch in the Sequoias Owners Association
06.2021 - 09.2021
Accounts Payable/Receptionist
R Ranch in the Sequoias Owners Association
07.2019 - 06.2021
Assistant Front Desk Manager
Bonnie Springs Ranch Motel
01.2018 - 03.2019
Secretary
Wall Trailers Inc.
11.2015 - 12.2017
Accounting Assistant
TRW/Northrop Grumman
08.1988 - 11.2015
High School Diploma -
Gardena Senior High School
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