Kaya Butterfield
Belgrade,MT
Summary
Compassionate Animal Care Professional with three years of customer service experience. Extensive background in caring for dogs, cats, and cattle, coupled with a strong commitment to animal health and nutrition. Aiming to leverage customer service skills in a veterinary setting while pursuing veterinary school.
Overview
3
3
years of professional experience
Work History
Prep/ front serving position/ dishwasher
Rise and shine cafe and bakery
Belgrade, Mt
05.2026 - Current
- Greeted customers, answered questions, and recommended specials to increase profits.
- I learned to handle busier environments and was able to make appropriate suggestions for customers while upselling items.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed customer concerns promptly to enhance their experience.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Cooked large quantities of meat, enhancing meal quality and consistency for restaurant service.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
BARISTA
COYOTE COFFEE
10.2025 - 04.2026
- Operated espresso machines and grinders to ensure optimal beverage preparation.
- Prepared a variety of coffee and other beverages with consistency and quality.
- Recommended drinks and upsold menu items to increase customer satisfaction and sales.
- Managed multiple orders simultaneously while ensuring accuracy and quality.
- Coordinated several orders simultaneously to ensure timely service at once while paying attention to detail.
WAITRESS
BOOTLEGER INN & SCAPEGOAT EATERY
07.2023 - 04.2026
- Took and managed food and drink orders accurately while upselling menu items and increasing overall sales and guest satisfaction.
- Took and managed food and drink orders, upselling menu items to enhance guest satisfaction and drive sales.
- Maintained cleanliness and organization of dining and service areas to ensure positive dining experiences.
- Maintained cleanliness and organization of dining and service areas.
- Built strong relationships with customers, fostering loyalty and encouraging repeat business.
Education
High School Diploma -
ACELLUS ACADEMY
Skills
- Food preparation
- Cleaning and sanitation
- Cash handling and pos systems
- Customer communication
- Fast-paced environments
- Team collaboration
- Willingness to learn
- Animal handling and care
- Pet care
- Livestock experience
- Animal health interest
- Reliable time management
Activities and Interests
Pottery, outdoor activities (hiking, paddleboarding) and an interest in veterinary care.
Accomplishments
- GRADUATED: 4.0
- Graduated High School one year early
- Qualified for state track champions in 2 consecutive years
Timeline
Prep/ front serving position/ dishwasher
Rise and shine cafe and bakery
05.2026 - Current
BARISTA
COYOTE COFFEE
10.2025 - 04.2026
WAITRESS
BOOTLEGER INN & SCAPEGOAT EATERY
07.2023 - 04.2026
High School Diploma -
ACELLUS ACADEMY