Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaya Dean

Ka'a'awa,HI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Teaching Assistant/Substitute Aide

Kamehameha Schools Preschool
Kahuku, HI
10.2023 - Current

Accommodates classroom instruction.
Handle student behavior by implementing behavior management strategies.
Fulfill state licensing, health, and safety guidelines.
Partaking in mandated professional development training.
Develop a secure indoor/outdoor classroom environment through snack preparation, sanitization of commonly touched areas, and maintenance of classroom materials.
Support lesson plans.
Communicate and cooperate with colleagues and families.

Utilized educational technology to enhance learning experiences.

Implemented conflict resolution strategies to manage student disputes.

Encouraged student participation and active learning in the classroom.

Substitute Teacher

Department Of Education
, HI
01.2023 - 05.2023

Follow the curriculum or lesson plan provided by the absent teacher.

Managed classroom environments to ensure a safe and productive learning experience.

Utilize classroom management and teaching techniques to support engagement and enable learning.
Take attendance according to school policies.

Provide directions, set classwork, and homework.
Report incidents concerning student behavior.
Track students' advancement and disclose details to the absent teacher.

Take attendance according to the school procedures.

Call Center Agent

Polynesian Cultural Center, PCC
Laie, HI
04.2022 - 08.2022

Manage incoming and outgoing calls.
Handle customer interaction.
Recognized customer needs, answered questions, and solved problems.

Up-sell products and services when needed.
Establish sustainable customer connections.
Increase product knowledge.
Improve performance and exceed goals.

Grocery Cashier

Foodland
La'ie, HI
08.2021 - 02.2022

Provides a positive customer experience with honest, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing, and totaling

customers' purchases.
Provides solutions to customer issues and answers questions.
Bag purchases, if needed.
Process return transactions.
Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items, and operating a cash register.
Enters price changes by referring to price sheets and special sale bulletins. Discounts purchases by redeeming coupons.
Collects payments by accepting cash, checks, or fees charged by customers, and changes cash.
Verifies credit acceptance by reviewing and recording driver's license numbers and operating credit card authorization systems.
Balances the cash drawer by counting cash at the beginning and end of the work shift.
Provides pricing information by answering questions.
Maintains checkout operations by following policies and procedures, and reporting needed changes.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.

Administrative Assistant/Youth Counselor (Intern)

Bobby Benson Center
Kahuku, HI
09.2021 - 12.2021

Promotes the clients' recovery by facilitating recovery-related treatment activities, such as task groups, chemical dependency education groups, educational video and discussion groups, life-skills groups, clean and sober recreational activities, and 12-step related activities.

Engaged in one-on-one counseling with clients as needed and reported these encounters to the appropriate therapist.

Carries out administrative duties such as filing, typing, copying, binding, scanning, etc.
Provides information by answering questions and requests through phone calls and emails.
Maintains inventory by checking stock to determine inventory level, anticipating needed supplies, and expediting supply orders.

Contributes to team effort by accomplishing related results as needed.

Flexible Fulfillment

Target
Kahului, HI
11.2020 - 06.2021

Accurately and quickly pick items for guest orders, meet service and required ship time standards.

Adequately prepare, pack, and sort guest orders for outside delivery or in-store pickup using the correct materials.

Meet, pick, and pack productivity expectations and INF goals.

Locate Ship-to-store orders and scan them into hold upon arrival.

Complete return-to-stock tasks according to best practices.

Monitor and communicate with your leader when supplies are needed.

Model excellent service by greeting all guests in the area when picking orders.

Properly use equipment while following safety best practices.

Leverage appropriate escalation tools to solve process and guest issues; notify leaders as needed.

Execute end-of-day procedures.

Retail Sales Associate

Polynesian Cultural Center, PCC
La'ie, HI
07.2019 - 04.2020

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Promote store products.

Created price tags and merchandise signs for new items.

Used product knowledge to suggest items to match client needs.

Participated in staff meetings and training sessions to improve product knowledge and sales techniques.

Implemented visual merchandising standards, creating attractive displays to increase sales.

Meet predetermines sales goals.

Served retail customers by answering questions about products and assisting with garment sizing.

Complete purchase transactions.

Balance sales records.

Monitored and maintained the cleanliness and organization of the sales floor and stock areas.

Luau Performer

Polynesian Cultural Center, PCC
La'ie, HI
09.2018 - 06.2019

Perform Polynesian cultural dances for 200 people per show, two shows per evening.
Attend rehearsals to improve the performance standard and learn new show dances.

Greet Luau guests and assist them to their dinner tables.

Clear tables and dining area of dishes and debris after each show. Assist management with other requested duties as necessary.

Engaged in daily team meetings to enhance performance and guest satisfaction.

Group Leader

Kama'aina Kids
Kula, HI
08.2015 - 05.2016

Ensure the safety and health of all children in the group.
Understand and be in accord with Kama'aina Kids' purpose and policies.

Prepare and organize student activities that align with the program's objectives.
Supervise and manage my assigned group of students in all daily activities. Communicated with the parents or guardians of children daily.

Care for and maintain facilities and equipment used by the group. Attend all training sessions and leaders' meetings called by the Site Coordinator.
Oversee proper sign-in and sign-out procedures of daily rosters.

Education

Bachelor of Science - Social Work

Brigham Young University - Hawaii
La'ie, HI
12-2021

High School Diploma -

King Kekaulike High School
Pukalani, HI
05-2017

Undergraduate Courses

University of Hawai'i Maui College
Kahului, HI

Skills

Student Supervision

Maintaining safe environments

Classroom support

Behavior redirection

One-on-one and small group instruction

Friendly and positive attitude

Collaborative Teamwork

Timeline

Teaching Assistant/Substitute Aide

Kamehameha Schools Preschool
10.2023 - Current

Substitute Teacher

Department Of Education
01.2023 - 05.2023

Call Center Agent

Polynesian Cultural Center, PCC
04.2022 - 08.2022

Administrative Assistant/Youth Counselor (Intern)

Bobby Benson Center
09.2021 - 12.2021

Grocery Cashier

Foodland
08.2021 - 02.2022

Flexible Fulfillment

Target
11.2020 - 06.2021

Retail Sales Associate

Polynesian Cultural Center, PCC
07.2019 - 04.2020

Luau Performer

Polynesian Cultural Center, PCC
09.2018 - 06.2019

Group Leader

Kama'aina Kids
08.2015 - 05.2016

Bachelor of Science - Social Work

Brigham Young University - Hawaii

High School Diploma -

King Kekaulike High School

Undergraduate Courses

University of Hawai'i Maui College
Kaya Dean