Kaya Mena
Fontana,CA
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Church Volunteer
Saint Joesph Catholic Church
07.2017 - 08.2017
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Sourced and distributed food and supplies to those in need.
- Greeted guests with bulletins, directions, and friendly conversation.
- Streamlined organization of church events, reducing setup times significantly.
Crew Member
Carl's Jr
04.2019 - 02.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Volunteer
Homeless Outreach
07.2022 - 08.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Crew Member
Five Guys
10.2022 - 08.2024
- Took orders, prepared meals, and collected payments.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Increased customer satisfaction with prompt and accurate order taking.
- Boosted repeat customer rates by providing friendly and engaging service.
- Supported training of new crew members, leading to more efficient onboarding process.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
No Degree - Social Sciences Education
Chaffey College
Rancho Cucamonga, CA06-2028
High School Diploma -
San Dimas High School
San Dimas, CA06-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Basic math
- Verbal and written communication
- Learning agility
- Safety
- Resilience and persistence
- Valid Driver's license
- Visual communication
- Supplies monitoring and restocking
- Telephone etiquette
- Positive company representation
Certification
- Food Handler Certification - State or Local Health Departments.
- California Driver's License
Languages
English
Native or Bilingual
Interests
- Fashion and Style
- I have a passion for photography and editing photos
- Music
- I enjoy helping others and giving back to the community
- Video Gaming
Timeline
Crew Member
Five Guys
10.2022 - 08.2024
Volunteer
Homeless Outreach
07.2022 - 08.2022
Crew Member
Carl's Jr
04.2019 - 02.2020
Church Volunteer
Saint Joesph Catholic Church
07.2017 - 08.2017
No Degree - Social Sciences Education
Chaffey College
High School Diploma -
San Dimas High School
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