Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Kaya Mena

Fontana,CA

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Church Volunteer

Saint Joesph Catholic Church
07.2017 - 08.2017
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Maintained church grounds to upkeep clean, safe and tidy presentation.
  • Sourced and distributed food and supplies to those in need.
  • Greeted guests with bulletins, directions, and friendly conversation.
  • Streamlined organization of church events, reducing setup times significantly.

Crew Member

Carl's Jr
04.2019 - 02.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Volunteer

Homeless Outreach
07.2022 - 08.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Crew Member

Five Guys
10.2022 - 08.2024
  • Took orders, prepared meals, and collected payments.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Contributed to inventory management, minimizing food waste and controlling costs.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.

Education

No Degree - Social Sciences Education

Chaffey College
Rancho Cucamonga, CA
06-2028

High School Diploma -

San Dimas High School
San Dimas, CA
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Verbal and written communication
  • Learning agility
  • Safety
  • Resilience and persistence
  • Valid Driver's license
  • Visual communication
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Positive company representation

Certification

  • Food Handler Certification - State or Local Health Departments.
  • California Driver's License

Languages

English
Native or Bilingual

Interests

  • Fashion and Style
  • I have a passion for photography and editing photos
  • Music
  • I enjoy helping others and giving back to the community
  • Video Gaming

Timeline

Crew Member

Five Guys
10.2022 - 08.2024

Volunteer

Homeless Outreach
07.2022 - 08.2022

Crew Member

Carl's Jr
04.2019 - 02.2020

Church Volunteer

Saint Joesph Catholic Church
07.2017 - 08.2017

No Degree - Social Sciences Education

Chaffey College

High School Diploma -

San Dimas High School

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Kaya Mena