Kaya Moore

• Supervised daily activities of dogs, ensuring safety and well-being during playtime.
• Administered feeding routines based on individual dietary needs and preferences.
• Monitored dog behavior to identify signs of stress or discomfort, reporting issues promptly.
• Engaged dogs in interactive play sessions to promote socialization and physical activity.
• Maintained cleanliness of daycare facilities, including pet areas and equipment, adhering to hygiene standards.
• Provided exceptional customer service by communicating with pet owners regarding their dog's day and needs.
• Maintained detailed records of each pet''s history, preferences, and medical information, promoting individualized care for every dog in our facility.
• Provided basic grooming services such as brushing coats, trimming nails, and cleaning ears when necessary for improved hygiene and comfort of the pets.
• Streamlined check-in and check-out processes by maintaining accurate records of client information, payments, and appointments in our database system.
• Contributed to a welcoming atmosphere by greeting clients professionally at drop-off and pick-up times while addressing any questions or concerns they had.

• Ensured compliance with safety protocols during material handling operations.
• Coordinated with team members to streamline workflows and improve efficiency.
• Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
• Lifted and slid packages weighing up to 60 pounds on conveyor belts to transport items.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Utilized scanning devices to track inventory movement in the warehouse
• Followed established procedures for packaging, labeling, and preparing products for shipment
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• Daily maintenance of the facility's cleanliness

Ensuring that kennels and play areas are clean and sanitized

• Increased pet safety through vigilant monitoring of play areas, promptly addressing any conflicts or issues.
• Assisting in the efficient management of daily operations, planning, and organizing activities for various dog groups
• Promoted a positive work environment by fostering teamwork, open communication
• Trained new team members by relaying information on company procedures and safety requirements.
• Led team in daily operations, ensuring tasks met quality and safety standards
• Coached team members in techniques necessary to complete job tasks.
• Enhanced customer satisfaction by providing excellent care and attention to pets during daycare hours.
• Implemented structured playtime schedules that catered to different energy levels and interests, resulting in happier dogs during their stay at our facility.
• Performed thorough evaluations of new dogs, determining their suitability for group play and identifying any special needs or preferences.
• Assisted in maintaining a clean and hygienic environment for both pets and staff by performing daily cleaning tasks.
• Administered medications as needed, ensuring pets'' health needs were accurately met according to owner instructions.

• Assisted with onboarding new clients and securing paperwork completion.
• Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
• Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Educated pet owners on best practices for dog care, including nutrition, exercise, and socialization tips for their pets'' overall wellbeing.
• Handled emergency situations calmly under pressure while adhering to established protocols for safeguarding animal welfare.
• Developed strong relationships with pet owners by providing regular updates on their pets'' activities, behavior, and well-being during daycare stays.
• Prepared food and water following instructions from pet owners.
• Communicated professionally with pet owners via phone, email, and text.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Followed pet care instructions for dietary needs and medication regimens.
• Maintained cleanliness of daycare facilities, including pet areas and equipment, adhering to hygiene standards.
• Provided exceptional customer service by communicating with pet owners regarding their dog's day and needs.
• Streamlined check-in and check-out processes by maintaining accurate records of client information, payments, and appointments in our database system.

• Provided exceptional customer service, addressing visitor needs and concerns promptly.
• Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
• Maintained organized reception area, ensuring a welcoming environment for clients and staff.
• Scheduled appointments using electronic calendar systems to optimize office workflow.
• Confirmed appointments, communicated with clients, and updated client records.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled cash transactions and maintained sales and payments records accurately.
• Routed incoming mail and messages to relevant personnel without delay.
• Kept reception area clean and neat to give visitors positive first impression.

• Prepared high-quality sandwiches by following precise recipes and maintaining consistency in presentation.
• Ensured compliance with health and safety regulations to uphold food quality and customer satisfaction.
• Trained new team members on sandwich preparation techniques and operational standards for efficiency.
• Managed inventory levels, restocking supplies to minimize waste and ensure availability of ingredients.
• Collaborated with team members to streamline workflows, improving overall service speed during peak hours.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
• Operated cash register and handled transactions accurately, ensuring smooth checkout process.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.