Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Kaya Thornbury

Clyde,OH

Summary

Dedicated college student seeking flexible part-time employment on campus, with a strong enthusiasm for acquiring new skills. Demonstrates significant customer service and communication abilities. Adaptable with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Summer Youth Job Coach

Ability Works
Sandusky, Ohio
06.2024 - 08.2024
  • Assisting youth with special needs in securing employment.
  • Facilitating effective communication with the youth.
  • Ensuring safe transportation to job sites.
  • Demonstrating strong communication skills.
  • Assessing the youth's strengths.
  • Maintaining daily documentation.
  • Coached youth on appropriate workplace behavior and expectations.
  • Conducted individualized assessments of client abilities, interests, and needs.
  • Assisted in the development of individualized education plans for students with special needs.
  • Provided one-on-one support to students with physical and cognitive disabilities.
  • Coordinated activities, monitored behavior, and implemented positive reinforcement strategies to encourage student success.
  • Engaged in meaningful conversations with students about their interests, strengths, and challenges.
  • Served as a mentor for students by providing guidance and support for making decisions about their future goals.

Shift Lead

Moonshine Entertainment
05.2020 - 05.2024
  • Monitored employee performance and provided feedback on areas for improvement.
  • Ensured that all safety protocols were followed at all times.
  • Responded to customer inquiries and complaints in a professional manner.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Assisted in the training of new employees.
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Ensured all dishes were prepared according to restaurant standards.
  • Bussed, cleared, and reset tables as needed throughout shift.
  • Replenished condiments and other supplies at tables and stations.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Cleaned cooking equipment after use according to safety protocols.

Job Coach

Sandco Industries
06.2021 - 07.2021
  • Maintained accurate records of services provided to each student including progress notes and case histories.
  • Conducted individualized assessments of youth abilities, interests, and needs.
  • Created a supportive environment for youth to practice interviewing techniques.
  • Coached youth on appropriate workplace behavior and expectations.
  • Ensuring safe transportation to job sites.
  • Mentored program youth by answering questions and directing throughout work shift.
  • Gathered youth work behaviors and productivity data to fulfill reporting requirements.

Education

Associate of Arts - Social Work

Terra State Community College
Fremont, OH
05-2024

High School Diploma -

Clyde High School
Clyde, OH
05.2021

Skills

  • Communication
  • Problem-solving
  • Teamwork
  • Empathy
  • Active listening
  • Customer service
  • Leadership
  • Documentation
  • Special needs
  • Student Supervision
  • Conflict Resolution
  • Verbal and written communication
  • Customer interaction
  • Taking Orders
  • Cleaning and sanitizing
  • Food safety procedures
  • Email and phone orders
  • Food inspection
  • Safe Food Handling
  • Cash Handling
  • Positive and professional
  • Customer Complaint Resolution
  • Customer Satisfaction

Certification

  • CPR and AED Certified

Affiliations

  • Marching Band member for 4 years
  • Played the saxophone for 7 years
  • Engaged in College Credit Plus courses throughout high school

Accomplishments

  • Made Dean's List at Terra State Community College
  • Consistently made honor roll throughout high school

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Summer Youth Job Coach

Ability Works
06.2024 - 08.2024

Job Coach

Sandco Industries
06.2021 - 07.2021

Shift Lead

Moonshine Entertainment
05.2020 - 05.2024

Associate of Arts - Social Work

Terra State Community College

High School Diploma -

Clyde High School

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Kaya Thornbury