Kaya Wright
Philadelphia,PA
Summary
Adept Medical Technician with a proven track record at Living Branches, showcasing expertise in HIPAA regulations and direct patient care. Excelling in patient interaction and vital monitoring, significantly contributed to enhancing patient service standards. Ability to train staff and manage critical medical documentation underlines commitment to healthcare excellence and teamwork.
Overview
8
8
years of professional experience
Work History
Medical Technician
Living Branches
06.2019 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
Resident Assistant
Maxim Healthcare Agency
01.2019 - 05.2019
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Courtesy Desk Associate
Walmart
09.2016 - 08.2018
- Fostered positive relationships with regular customers through genuine interaction, creating welcoming atmosphere at Courtesy Desk.
- Adapted quickly to new systems and processes introduced by company, maintaining high level of proficiency in Courtesy Desk operations.
- Managed multiple phone lines, providing timely and accurate information to customers regarding store hours, location, and services.
- Reduced wait times for customers by promptly processing returns, exchanges, and refunds.
- Supported store operations by accurately managing cash transactions and balancing registers daily.
- Assisted fellow associates in problem-solving regarding difficult situations that arose at Courtesy Desk.
Cashier
Walmart
09.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Abraham Lincoln High School
3201 Ryan Ave Philadelphia PA 1913606.2016
Skills
- HIPAA Regulations
- Direct Patient Care
- Patient interaction
- Patient vital taking
- Medical record documentation
- Patient Monitoring
- Medication Administration
- Patient care documentation
Timeline
Medical Technician
Living Branches
06.2019 - Current
Resident Assistant
Maxim Healthcare Agency
01.2019 - 05.2019
Courtesy Desk Associate
Walmart
09.2016 - 08.2018
Cashier
Walmart
09.2016 - 08.2018
High School Diploma -
Abraham Lincoln High School
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