Kayah Mccarthy
Indianapolis,IN
Summary
Organized and motivated job seeker eager to apply Communication and interpersonal skills along with many other skills in various environments. Seeking entry-level opportunities to expand skills while achieving company goals and building customer relationships.
Overview
2
2
years of professional experience
Work History
Virtual Assistant
Carnival Cruise Lines
Remote
09.2023 - 12.2024
- Promote Cruise Sales, Present cruise discounts and make travel recommendations.
- Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
- Maintain customer contact database of new and existing accounts in order to close sales.
- Participate in mandatory meetings to stay current with knowledge of products in order to present cruise product features, benefits and pricing.
Ai Trainer
Remotasks
San Francisco, CA
03.2023 - 08.2023
- Moderating and analyzing content online
- Collecting data
- Categorization
- Image transcription
- Audio transcription
Cashier
Steak N Shake
Indianapolis, IN
08.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Southport High School
Indianapolis, IN04-2019
Skills
- Adaptability
- Critical Thinking
- Communication
- Customer Service
- Computer Skills
- Social Media Knowledge
- Bookkeeping and Recordkeeping
- Multitasking and Time Management
- Research and Analytical Skills
- Confidentiality and Data Protection
Timeline
Virtual Assistant
Carnival Cruise Lines
09.2023 - 12.2024
Ai Trainer
Remotasks
03.2023 - 08.2023
Cashier
Steak N Shake
08.2022 - 01.2023
High School Diploma -
Southport High School