Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Kayahna Bodley
References
Timeline
Generic

Kayahna Bodley

Lock Haven,PA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with desire to take on new challenges. Tends to strive in any work environment as having a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

DSP

CSG
Williamsport, PA
04.2022 - Current
  • Provided direct care and support to individuals with special needs in a residential setting.
  • Assisted individuals with daily activities such as dressing, eating, and hygiene.
  • Collaborated with interdisciplinary team members to develop individualized plans of care for each client.
  • Monitored clients' physical and emotional well-being and reported any changes to supervisor or other appropriate personnel.
  • Administered medications as prescribed by physician or psychiatrist.
  • Facilitated communication between clients, families, caregivers, and professionals involved in the care plan process.
  • Developed meaningful relationships with clients through active listening techniques and empathy.
  • Engaged in creative problem solving techniques to handle challenging behaviors effectively.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Assistant Teacher

Your Guardian Angel Daycare
Lock Haven, PA
03.2023 - 11.2023
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Protected confidential information related to staff and families.
  • Facilitated communication between families and school personnel about issues relating to students' academic progress.
  • Utilized technology such as computers, projectors, iPads. to enhance lessons.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Collaborated with other staff members to ensure student success.
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Prepared reports on student performance for administrators..
  • Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment

Public Adjuster

Metro Public Adjustment, Inc.
Bensalem, PA
03.2023 - 05.2024
  • Gathered evidence such as photographs, witness statements, and repair estimates to support claims.
  • Reviewed settlement offers made by insurers to ensure they met the terms of coverage.
  • Utilized understanding of underwriting guidelines to keep work in line with government regulations and company requirements.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Investigated questionable claims to determine payment authorization.

Office Assistant

BryerTech Construction
Woodward, PA
01.2021 - 05.2021
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Dispersed incoming mail to correct recipients throughout office.
  • Delivered messages and ran errands.

Hostess/ Waitress

Haywoods On the Green
Mill Hall, PA
11.2017 - 12.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Central Mountain High School
Mill Hall, PA
06-2021

Skills

  • Google Drive
  • Active Listening
  • Project Planning
  • Multitasking
  • Supervision and Leadership
  • Customer Service
  • Critical Thinking
  • Analytical Thinking
  • Relationship Building
  • Dependable and Responsible
  • Customer Relations
  • Time Management
  • Attention to Detail
  • Skills Development
  • Classroom Restocking
  • Behavior Modeling
  • Behavior Management
  • Oral Communication
  • Regulatory Compliance
  • Special Education Support
  • Professional Development
  • Student and Faculty Communication
  • Verbal and Nonverbal Communication
  • De-Escalation Techniques
  • Learning Style Assessments
  • Cognitive and Behavioral Development
  • Advertising and Marketing
  • Social Media Management
  • Messaging and Speechwriting
  • Crisis Management
  • Photography
  • Technical Knowledge

Affiliations

  • SPCA Dog walking
  • Volunteering at Local Community events

Accomplishments

  • Known for Leadership qualities and being dependable
  • Excel in public speaking
  • I have been trusted and designated as trainer to oncoming trainees in the past.

Certification

  • CPR
  • Medication Administration Certification

Languages

English
Native/ Bilingual
Spanish
Elementary
Arabic
Elementary
German
Limited

Websites

Kayahna Bodley

Hi, my name is Kayahna Bodley, I am a High School Graduate. I went to college majoring in Special Education, but decided that I wanted to withdraw to directly gain training. I wanted to learn, and to help immediately so I took on a full time job as a Direct Support staff at CSG, where I am still currently working. While actively working at CSG I have excelled in many other fields, but continue to persue career growth. I like to think that the more you know the more you realize you don't know. With that being said, I have laboriously been seeking for other careers in any and all fields as I intend to advance as well as find what fulfills my 3 priorities best. Health, Relationships, and Purpose. I take every opportunity just the same, and desire to succeed. 

References

References available upon request.

Timeline

Assistant Teacher

Your Guardian Angel Daycare
03.2023 - 11.2023

Public Adjuster

Metro Public Adjustment, Inc.
03.2023 - 05.2024

DSP

CSG
04.2022 - Current

Office Assistant

BryerTech Construction
01.2021 - 05.2021

Hostess/ Waitress

Haywoods On the Green
11.2017 - 12.2021

High School Diploma -

Central Mountain High School

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