Kayana Claitt
Tallahassee,FL
Summary
Detail-oriented professional with expertise in inventory management and safety compliance. Proven ability to streamline processes and enhance operational efficiency while ensuring a secure work environment. Dedicated customer service specialist with a strong track record in problem solving and effective communication. Committed to promoting high customer satisfaction and improving workflow efficiency. Ready to leverage skills in a dynamic team environment. Results-driven individual with a focus on time management and safety compliance. Experience in inventory tracking and customer interaction has led to improved service outcomes and streamlined operations. Stower with extensive knowledge of sorting, storage and handling procedures. Quick and safe in managing loads and reliable in following directions. Works well with no supervision and takes initiative.
Overview
8
8
years of professional experience
Work History
Stower
Amazon
Tallahassee, Florida
05.2026 - 08.2026
- Sorted and organized incoming inventory for efficient storage.
- Operated material handling equipment to transport goods safely.
- Followed safety protocols to ensure a secure working environment.
- Monitored stock levels and reported discrepancies to supervisors.
- Utilized warehouse management systems for tracking inventory movements.
- Participated in regular team meetings to improve workflow efficiency.
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Received incoming shipments, counted items manually or using a scanner, and verified accuracy of contents against purchase orders.
- Ensured safety protocols were followed while operating heavy machinery such as pallet jacks, hand trucks and ladders.
- Handled hazardous materials according to standard safety regulations.
- Received and sorted inbound inventory accurately and efficiently.
Employment Program Specialist
Department Of Economic Opportunity
Tallahassee, Florida
11.2024 - 05.2026
- Maintained accurate records of client interactions and service outcomes.
- Evaluated client needs to tailor support services effectively.
- Coordinated job fairs to connect employers with potential employees.
- Trained new staff on program policies and client engagement strategies.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
CSR, Sales
Aero Center
Tallahassee, Florida
03.2022 - 11.2024
- Assisted customers with inquiries about products and services.
- Processed sales transactions accurately and efficiently.
- Handled customer complaints and resolved issues promptly.
- Educated customers on loyalty programs and special promotions.
- Updated customer records in the CRM system regularly.
- Trained new employees on company policies and sales techniques.
- Processed orders accurately and efficiently according to established procedures and timelines.
- Generated sales leads through cold calling and outbound calls in order to increase revenue growth.
- Provided customer service and technical support to customers via phone, email, live chat, and social media.
- Responded promptly to all incoming sales inquiries from potential customers.
- Conducted price negotiations with customers while staying within company guidelines.
- Maintained records of customer interactions, transactions, comments and complaints.
On Call
Infocision Managment
Tallahassee, Florida
10.2021 - 03.2022
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated a variety of machinery and tools safely and efficiently.
MET
Home Depot
Tallahassee, Florida
03.2021 - 10.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Operational Manager
Dollar Tree
Tallahassee, Florida
04.2019 - 03.2021
- Managed daily operations to ensure efficient store performance.
- Trained and developed team members in customer service standards.
- Created and maintained operational budgets, monitored costs and identified areas for cost savings.
- Tracked and replenished inventory to maintain par levels.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw inventory control and product placement on sales floor.
- Conducted regular safety audits to maintain store compliance.
On Call
Mabie Marketing Group Inc.
Tallahassee, Florida
07.2018 - 04.2019
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Godby High School
Tallahassee, FL05-2019
Skills
- Inventory management
- Material handling
- Warehouse safety
- Stock monitoring
- Warehouse systems
- Customer service
- Time management
- Problem solving
- Effective communication
- Safety compliance
- Heavy lifting
- Stocking
- Teamwork
- Willing to learn
- Task prioritization
- Data analysis
- Following instructions
- Order picking
Timeline
Stower
Amazon
05.2026 - 08.2026
Employment Program Specialist
Department Of Economic Opportunity
11.2024 - 05.2026
CSR, Sales
Aero Center
03.2022 - 11.2024
On Call
Infocision Managment
10.2021 - 03.2022
MET
Home Depot
03.2021 - 10.2021
Operational Manager
Dollar Tree
04.2019 - 03.2021
On Call
Mabie Marketing Group Inc.
07.2018 - 04.2019
High School Diploma -
Godby High School