Kayana Santos
Waterbury,CT
Summary
Proven problem-solver and adaptable team player, excelled in fast-paced environments from W.b Meyr to Taco Loco. Mastered furniture moving and materials handling, significantly enhancing team efficiency and customer satisfaction. Demonstrated exceptional multitasking and interpersonal skills, leading to reduced food waste by optimizing kitchen operations and fostering repeat customer engagement.
Overview
17
17
years of professional experience
Work History
Mover
W.b Meyr
Winsor Ct
08.2011 - Current
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Sous Chef / Manger
The Tavern Restaurant
262 Main St, Monroe, CT 06468
08.2012 - 07.2018
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Waitress/bartender
Reggianois
489 Bridgeport Ave, Milford, CT 06460
03.2013 - 07.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Bartender /waitress /bar Manager
Taco Loco
2931 Fairfield Ave, Bridgeport, CT 06605
07.2008 - 07.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress/prep Cook /line Cook
Paels
1127 Highland Ave, Cheshire, CT 06410
11.2007 - 10.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Skills
- Furniture Moving
- Adaptable and Flexible
- Materials handling and transport
- Problem-solving skills
Timeline
Waitress/bartender
Reggianois
03.2013 - 07.2014
Sous Chef / Manger
The Tavern Restaurant
08.2012 - 07.2018
Mover
W.b Meyr
08.2011 - Current
Bartender /waitress /bar Manager
Taco Loco
07.2008 - 07.2012
Waitress/prep Cook /line Cook
Paels
11.2007 - 10.2011