Demonstrated Manager with experience managing multiple locations and developing people for future growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Famous Dave's Bar-B-Que
12.2022 - Current
Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitor cash intake
Offer hands-on assistance to customers
Conduct performance evaluations and provided constructive feedback to employees.
Supervise day-to-day operations to meet performance, quality and service expectations.
Manage labor costs vs. budget.
Scheduling for FOH and BOH
Training on new LTOs for BOH
Interviewing and being involved in hiring process for FOH and BOH
Shift Supervisor
Tri City Foods, Inc.
05.2022 - 12.2022
Running shifts and overseeing staff
Managing labor costs
Meeting speed of service goals
Servsafe Food Protection Manager
Shift Leader
Bruegger's Bagels
09.2021 - 02.2022
Manage shifts and oversee employees during shifts
Labor control
Submit truck orders
Handle guest interactions to ensure guest leaves satisfied every time
District Manager
Tri City Foods, Inc.
09.2013 - 07.2021
Oversee 7 Burger King locations in the twin cities area, focusing on how to improve results for speed of service, guest satisfaction, sales, labor control, and other controllable costs
Interview, hire and train candidates for all positions from crew member to General Manager
Developing employees internally to help prepare them to take the next step to move forward in the company
Coach on customer service skills and how to handle dissatisfied guests to make sure they are satisfied enough to come back
Analyze Profit & Loss to determine areas of opportunity to maximize our profit at each specific location
Education
High School Diploma -
Irondale High School
New Brighton, MN
01.2015
Skills
Budgeting and cost control strategies
Staff training and development
Customer experiences
Inventory management
Labor cost controls
Recruiting and interviewing
Employee Scheduling
Money Handling
Sales Growth
Performance reviewing
Certification
Food Safety Manager
Certified Food Protection Manager- MN
Timeline
Assistant Manager
Famous Dave's Bar-B-Que
12.2022 - Current
Shift Supervisor
Tri City Foods, Inc.
05.2022 - 12.2022
Shift Leader
Bruegger's Bagels
09.2021 - 02.2022
District Manager
Tri City Foods, Inc.
09.2013 - 07.2021
High School Diploma -
Irondale High School
Food Safety Manager
Certified Food Protection Manager- MN
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