Summary
Overview
Work History
Education
Skills
Timeline
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Kayann Buchanan

Bronx,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

The Dermatology Specialists
09.2023 - 04.2025
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.

Medical Receptionist

The W Assisted Living at Riverdale
03.2022 - 06.2023
  • Answering and routing phone calls
  • Greeting visitors and staff
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Responded to inquiries from internal staff members regarding office operations.
  • Verified visitors' identification cards before allowing access to the building.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Administrative Assistant

Security Resources
08.2018 - 03.2022
  • Organized and maintained electronic and physical filing systems for easy access
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Typing and clerical skills
  • Computer data entry
  • Assist in coordinating and managing appointments

Medical Receptionist

Mount Vernon Community Health Center
06.2016 - 05.2018
  • Enhanced patient satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

High School Diploma -

Women's Academy Of Excellence
Bronx, NY
06.2016

Skills

  • Multi-line phone systems
  • Phone etiquette
  • Medical office experience
  • Clerical experience
  • Time management
  • Data entry

Timeline

Medical Receptionist

The Dermatology Specialists
09.2023 - 04.2025

Medical Receptionist

The W Assisted Living at Riverdale
03.2022 - 06.2023

Administrative Assistant

Security Resources
08.2018 - 03.2022

Medical Receptionist

Mount Vernon Community Health Center
06.2016 - 05.2018

High School Diploma -

Women's Academy Of Excellence