Kayann Buchanan
Bronx,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
The Dermatology Specialists
09.2023 - 04.2025
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Medical Receptionist
The W Assisted Living at Riverdale
03.2022 - 06.2023
- Answering and routing phone calls
- Greeting visitors and staff
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Responded to inquiries from internal staff members regarding office operations.
- Verified visitors' identification cards before allowing access to the building.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Administrative Assistant
Security Resources
08.2018 - 03.2022
- Organized and maintained electronic and physical filing systems for easy access
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Typing and clerical skills
- Computer data entry
- Assist in coordinating and managing appointments
Medical Receptionist
Mount Vernon Community Health Center
06.2016 - 05.2018
- Enhanced patient satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
High School Diploma -
Women's Academy Of Excellence
Bronx, NY06.2016
Skills
- Multi-line phone systems
- Phone etiquette
- Medical office experience
- Clerical experience
- Time management
- Data entry
Timeline
Medical Receptionist
The Dermatology Specialists
09.2023 - 04.2025
Medical Receptionist
The W Assisted Living at Riverdale
03.2022 - 06.2023
Administrative Assistant
Security Resources
08.2018 - 03.2022
Medical Receptionist
Mount Vernon Community Health Center
06.2016 - 05.2018
High School Diploma -
Women's Academy Of Excellence
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