Kayann Ivey
Union,NJ
Summary
Proven expertise in file management and client communication honed at the State of New Jersey, Office of Public Defender. Excelled in transforming case management processes, achieving a seamless digital transition, and leading teams with a focus on confidentiality and efficiency. Demonstrates exceptional legal research abilities and self motivated.
Overview
35
35
years of professional experience
Work History
Attorney Assistant
State of New Jersey, Office of Public Defender
Union, NJ
05.2006 - Current
- Trained staff on office procedures and case-specific duties.
- Managed case files and documentation, ensuring accuracy and confidentiality.
- Created and updated case management and client account databases.
- Responded to client calls and inquiries to deliver applicable information.
- Performed extensive research to prepare for court cases and gathered pertinent case information.
- Oversaw the transfer process of legacy paper-based documents into digital formats.
- Delegated work to staff, setting priorities and goals.
- Recruited, interviewed and selected employees to fill vacant roles.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Maintained records management systems to track, store, access and retrieve confidential information.
- Resolved issues related to access permissions, file duplication, within the organization's records management system.
- Established protocols for record retention, destruction and archiving.
- Supervised the creation of reports using data stored in electronic archives.
- Researched and prepared reports required by management or governmental agencies.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
Legal Secretary
State of New Jersey, Rate Payer Advocate
Newark NJ, NJ
09.1997 - 05.2004
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Coordinated and scheduled meetings and telephone conferences.
- Drafted or reviewed legal documents and precedents to support case preparation.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Checked office supplies stock and placed orders to maintain levels.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Photocopied all correspondence, documents and other printed materials.
- Composed and revised legal documents, letters, depositions and court documents.
- Organized case files by creating and maintaining document filing systems for easy retrieval of information.
Clerk/Typist
State of New Jersey, Board of Nursing
Newark, New Jersey
05.1990 - 04.1997
- Answered telephones, routed calls and took messages.
- Proofread documents and corrected errors in grammar, spelling and punctuation.
- Reviewed files and other documents to obtain information to respond to requests.
- Entered data in numerical and alphabetical order.
- Operated office equipment such as computers, copiers, scanners and fax machines.
- Reviewed, renewed and processed licenses for RN's and LPN's in the State of New Jersey
Education
Certificate - Paralegal
Union County College
Cranford, New Jersey03-2001
Skills
- Client communication
- Type 80 mph
- File management
- Legal research
- Court filing
- Case Management
- Computer literate
- Supervise
- Problem-solving abilities
- Self motivation
References
References available upon request.
Timeline
Attorney Assistant
State of New Jersey, Office of Public Defender
05.2006 - Current
Legal Secretary
State of New Jersey, Rate Payer Advocate
09.1997 - 05.2004
Clerk/Typist
State of New Jersey, Board of Nursing
05.1990 - 04.1997
Certificate - Paralegal
Union County College
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